Collections Specialist

hace 4 horas


Mexico City Virtustant A tiempo completo

📅 Apply in under 5 minutes filling a short form at virtustant.com 🚀 About the company: Our Client specializes in providing services related to billing and collections, primarily in a case-based environment. They focus on ensuring timely payments while maintaining professional communication with external partners. 🎯 What You’ll Do: The Collections Specialist will manage a portfolio of open accounts from initial billing through final payment. This detail-oriented role emphasizes follow-up and is driven by consistent outbound communication to advance many cases. ✅ Your core responsibilities: Manage a queue of assigned accounts, tracking status, balances, and next action dates Document next steps and ensure timely follow-up for each open account Send account statements and supporting documentation upon request Communicate professionally via email and phone with external partners Respond to inbound emails within defined service expectations Identify stalled or high-risk accounts and escalatie appropriately Maintain accurate records and upload supporting documentation Close accounts only after confirming payment and documentation Conduct routine negotiations with insurance adjusters Strong organization and follow-through Ability to manage multiple open items simultaneously Clear, professional written communication (email-heavy role) Comfort working with tracking systems and deadlines Ability to work independently without constant supervision Preferred Skills: Billing or collections experience Experience in healthcare, legal, or insurance environments Experience in compliance-heavy industries Personality: Extremely organized and detail-oriented High degree of personal accountability Software & Tools C2, Native Schedule 9-5 EST 🎁 What You’ll Get: Payment in USD or Local Currency according to candidate's preference. #J-18808-Ljbffr


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