In-Business Control Officer

**Responsibilities**:- Responsible for leading the internal business control teams; working with leaders and business/functional leaders to ensure control policies and practices provide continuing value to the organization and ensure compliance with all applicable regulatory & policy requirements.- Accountable for audit and exam management, issue management, change control, regulatory/policy adherence, and 3rd party vendor audit and resolutions.- Serve as a senior advisor to various operations based units across the firm.- Provides leadership in an evolving and increasingly complex regulatory environment across all departments.- Ensures requirements are identified, implemented, and monitored and that identified issues are remediated.- Holds the team and issue owners accountable to ensure self-identified issues meet the established IBAM (Issues Being Addressed by Management) criteria.- Create/manage a change control function that ensures that automation and operations changes are tested end-to-end prior to implementation and that all changes are documented and approved.- Exercises full accountability for end results, budgeting, planning and significant contribution to future strategy of the area.- Maintain and build a team with the skills to carry out the mission of the team.Develops talent based on career goals to ensure succession planning.- Work with other control leaders to identify, leverage and implement best practices and processes across Citi to strengthen our control programs.- Leads discussions with functional leaders to resolve any conflicts regarding issue/remediation ownership.- Is responsible for ensuring consistent implementation of the MCA, alignment to common Key Operational Risks and Key Risk Indicators.- Applies knowledge of business products, processes and technology to identify opportunities for further strengthening of the control environment across the business.- Execute governance model and drive cultural change, embedding practices which mitigate risk of regulatory requirement failures.- Provide oversight for OCC, CFPB and State regulations to ensure requirements met.- Ensure oversight practices mitigate supplier risk, compliance with the OCC, CFPB, and internal Citi Policy requirements.- Lead and drive gap analysis reviews against regulatory requirements; identify and close gaps.**Qualifications**:- 15+ years of experience- Proven track record of leading and executing against large and complex Projects and Programs.- Ability to work across and build strong partnerships with all functional and business partners.- Advanced knowledge of critical regulators, regulatory requirements and Citi Compliance.- Demonstrated understanding of business procedures, financial services, control and regulatory industry knowledge.- Ability to drive multiple programs through to a successful conclusion.- Execution focused, evidence of delivering against challenging objectives.- Ability to build trustworthy relationships with internal and external stakeholders.- Process and Governance - ability to create structure in a fairly ambiguous and rapidly evolving environment.- Experience of coaching and developing others and managing a high performing team.**Education**:- Bachelor's/University degree or equivalent experience, potentially Masters degree and managerial experience- **Job Family Group**:Compliance and Control- **Job Family**:Business Control- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster.View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting