Customer Retention

Jobgether is seeking a Customer Retention Supervisor based in Mexico to lead a team of retention specialists in a fast-growing fintech and cryptocurrency environment. You will own reactivation, repeat transactions, and revenue recovery while guiding outbound engagement and KPI-driven improvements.You will develop SOPs, training materials, and campaigns,...

Community Sports Partners is seeking a customer-focused specialist to assist customers with our sports programs, resolve issues, and encourage continued engagement. You will own service inquiries from start to resolution, follow up with at-risk customers, and guide renewals within company policies.This is a remote, full-time position serving Latin America,...

Remote — Latin America | Full-time | US$1,000 per month plus retention bonusesAbout the roleCommunity Sports Partners is looking for a customer-focused specialist to help customers enjoy our sports programs, resolve problems and keep coming back. You will own service enquiries through resolution, understand why customers may leave, and help them find an...

Retention & Customer Experience RepresentativeMX Kinetic Full Time CDMX, Ciudad de Mexico, MX4 days ago Requisition ID: 1086CDMX's Newest BPO is hiring!RUI is expanding its operations in Mexico City and is looking for experienced professionals in customer retention to join our team. This role is ideal for candidates who excel at handling objections, reducing...

Position: Call Center Agent – Customer Service Retention & Sales RepresentativeExperience Required: 4+ yearsEnglish Level: Advanced English (mandatory)Schedule: Monday to Saturday - Start: 6:00amJob SummaryTheCustomer Service Retention & Sales Representative is responsible for delivering exceptional customer experiences while proactively identifying...

Position: Call Center Agent – Customer Service Retention & Sales RepresentativeExperience Required: 4+ yearsEnglish Level: Advanced English (mandatory)Schedule: Monday to Saturday - Start: 6:00amPosition: Call Center Agent – Customer Service Retention & Sales RepresentativeExperience Required: 4+ yearsEnglish Level: Advanced English (mandatory)Work...

Customer Success Specialist - IndirectMiguel Cervantes Saavedra, 23, Colonia Granada, Miguel Hidalgo, 11520 Granada CMX, MexicoApplyOdoo es un ERP, un conjunto de aplicaciones de gestión empresarial que incluye una gama de herramientas de fácil uso para optimizar y rentabilizar los negocios. Con una comunidad global activa y una red de partners establecida...

BPOD Latam, based in Mexico City, is seeking an experienced Customer Success Manager to join one of its esteemed partners. You will lead onboarding, nurture long-term relationships, and ensure customers achieve their desired outcomes with the company’s products.In this role you will manage strategic relationships, track outcomes, identify renewal and...

Onbench, Inc. is seeking a Customer Engagement Specialist (Braze) to join our marketing team. You will leverage Braze to create and optimize multi-channel campaigns that enhance customer retention and engagement across push, email, and in-app messaging.You will analyze campaign performance, drive data integration, and collaborate with cross-functional teams...