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Digital Technician
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**SUPPORT ENGINEER L1, L2, L3**:At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential.From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries.Join us for a career full of opportunities.Where you can make a difference.Where no two days are the same.**REQUIRED SKILLS**:- Hands-on experience with PLM systems (Teamcenter or equivalent) in L2/L3 support roles.- Experience in system monitoring, job scheduling, and troubleshooting.- Good communication and interpersonal skills to interact with users and cross-functional teams.**Nice to have Skills**:- Experience with Visual Studio and Java development environments.- Exposure to enterprise integration scenarios involving CAD/ERP systems.- Ability to write and optimize PL/SQL queries for diagnostics and reporting.**Technical Keywords**- PLM Systems (Teamcenter, Siemens PLM, Windchill, etc.)- L1/L2/L3 Support- PL/SQL- Oracle Database- .NET Framework- Java- Visual Studio**Key Responsibilities**:- Provide L1/L2/L2/L3 support for Teamcenter PLM and custom PLM systems, including issue resolution, user assistance, and system troubleshooting.- Deliver technical support and training to end-users on PLM system usage and best practices.- Support and maintain integrations with CAD, ERP, and other enterprise tools to ensure seamless data flow.- Monitor system health, scheduled jobs, and server performance; proactively identify and resolve issues.- Collaborate with cross-functional IT teams including Infrastructure, Storage, and Network to resolve environment-related issues.- Document and track issues, resolutions, and improvement opportunities in support logs and knowledge bases.Join us
