Vp Delivery Operation Manager It Services
hace 3 semanas
Vacante para la empresa Reclutamiento IT en Benito Juárez, Ciudad de MéxicoIn our company we believe that the key to create digital wealth is to have passionate, expert and happy people like you to transform the complex into extraordinary.That's why we contribute in continuous learning, professional growth and increased well-being in our collaborators every day.Join our team as VP or Chief Operation Office with experience in IT Service IndustryBackgroundProfessional in Business Administration, engineering and othersPurposeManagement Experience based as a Consulting Delivery Director focused in building the strategy, consulting team and Finance KPIs for deploying IT Services for different Customer, with focus in the client experience and the best Delivery practices.Previous JobsCOO, Strategy Manager, IT Service Delivery Manager, Global Service Delivery Manager, Operations Manager, VP of IT ServicesExperience and Expertise InIT Industry as Consultant, preference in software development services, staff augmentation, IT Services, Cloud infrastructure; knowledge of interaction with vendors as Microsoft, SAP, Oracle, Infosys, AWS and others.5+ years project management and delivery experience and Professional Services experienceResponsible for the delivery quality of key accounts within Business Units with direct report to the Managing Director.Passion for developing and implementing operational standards and processesWell-developed business acumen and technical aptitude to effectively guide / influence the priorities of various stakeholders while delivering exceptional service to customersStrong problem solving, analytical, planning, and organizational skillsContributor of the Business Unit's strategy.P&L responsibility including annual budget development and monthly income statement analysisAccountable for control and knowledge over projects financial status to facilitate business decision-making, pointing on maximizing project's margin and revenue.Responsible for ensuring alignment between delivery and Client's business goals ensuring the highest customer success experience and identifying new business opportunities with strong interaction with the sales force.Service proposals Delivery with 1:5 win ratio and farming growth in a 5:3 win rate focused in POD continuity-extension in local and regional customers.In charge of planning and control of P&L according to the SOWs and annual forecast.Drive organizational capability by building a highly committed and talented management team.Provide employees with the authority, accountability, training, coaching, and resources to achieve their full potential and successfully drive the company's performance.Type of ContractIndefinite termSalaryTo be agreed uponBenefits of Law and Superior Benefits100% REMOTE Monday through FridayNivel de educación deseadaSuperior - tituladoNivel de experiencia deseadaNivel ExpertoFunción departamentalTecnología / InternetIndustriaTecnologías de la informaciónHabilidadescooservice delivery managervp deliveryvp operationspmo#J-*****-Ljbffr
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