Technical Lead – Desktop Support

A global technology company is seeking a Technical Lead in Guadalajara, Mexico, to oversee desktop support operations.The role requires 4 to 8 years of experience, focusing on user satisfaction and operational efficiency within a team-oriented environment.Critical responsibilities include guiding team members, analyzing support requests, and ensuring...

A global technology company is seeking a Technical Lead in Guadalajara, Mexico, to oversee desktop support operations. The role requires 4 to 8 years of experience, focusing on user satisfaction and operational efficiency within a team-oriented environment. Critical responsibilities include guiding team members, analyzing support requests, and ensuring...

A global technology company is seeking a Technical Lead in Guadalajara, Mexico, to oversee desktop support operations. The role requires 4 to 8 years of experience, focusing on user satisfaction and operational efficiency within a team-oriented environment. Critical responsibilities include guiding team members, analyzing support requests, and ensuring...

A leading technology services company is seeking a Technical Lead in Guadalajara, Jalisco. This role involves overseeing desktop support operations, enhancing user satisfaction, and collaborating with IT teams. Ideal candidates will have 4 to 8 years of experience, strong problem-solving skills, and relevant certifications. The position requires adaptability...

A leading technology services company is seeking a Technical Lead in Guadalajara, Jalisco. This role involves overseeing desktop support operations, enhancing user satisfaction, and collaborating with IT teams. Ideal candidates will have 4 to 8 years of experience, strong problem-solving skills, and relevant certifications. The position requires adaptability...

Desktop Support Technician - Bilingual This is an entry-level position into the information technology field. This position provides technical end-user support to desktop systems, workstation setup and configuration, and routine tasks such as software/hardware upgrades. Resolves reported desktop problems related to hardware, operating systems and...

**Technical Support -(In Office) 44648 Guadalajara, Jal** **Service desk is operated 24/7. Training is 9am-6pm CST, M-F, 2-3 weeks. Must have flexibility to work various shifts that includes weekends. - **Must be able to read, write, and speak English fluently.**_ **Who are we looking for?** - Logging incidents and service requests, categorizing and...

**Technical Support -(In Office) 44648 Guadalajara, Jal****Service desk is operated 24/7, training is 9am-6pm CST, M-F, 2-3 weeks. Must have flexibility to work various shifts that includes weekends.- **Must be able to read, write, and speak English fluently. **_**Who are we looking for?**- Logging incidents and service requests, categorizing and...

*Must be able to read, write, and speak English fluently._ **Who are we looking for?** - Logging incidents and service requests, categorizing and prioritizing them, and managing their life cycle as per ITIL guidelines. - Update users about request status and close request when users are satisfied with solutions - Remote desktop troubleshooting. Escalate...

*Training is 9am-6pm CST, M-F, 2-3 weeks.- *Must be able to read, write, and speak English fluently._**Who are we looking for?**- Logging incidents and service requests, categorizing and prioritizing them, and managing their life cycle as per ITIL guidelines.- Update users about request status and close request when users are satisfied with solutions- Remote...