Oss - It Support Specialist Day Shift

.OSS - IT Support Specialist Day Shift page is loaded## OSS - IT Support Specialist Day Shiftlocations: Reynosa, Tamaulipas, Mexicotime type: Full timeposted on: Posted Todayjob requisition id: R*********Location:**Reynosa, Tamaulipas, Mexico**Job ID:**R*********Date Posted:**************Company Name:**HITACHI ENERGY MEXICO, S.A. DE C.V.**Profession (Job Category):**IT, Telecom & Internet**Job Schedule:**Full time**Remote:**No**Job Description:****The Opportunity****OSS -** **IT Support Specialist** to join our Business Solutions IT team in **Reynosa, Mexico**.This **Day shift** role (Monday–Friday, 7:20AM–4:56 PM) offers the chance to be the face of IT, solving real-world tech challenges and ensuring smooth operations for our on-site users.You'll be part of a global organization that values innovation, collaboration, and continuous improvement.If you're ready to grow your career in a role that blends technical expertise with people skills, this is your opportunity.**How You'll Make an Impact*** Deliver ready-to-use computers and provide desk-side support to users.* Troubleshoot hardware and software issues requiring physical intervention.* Guide users through self-service tools and provide ad-hoc training.* Manage inventory and update asset records in CMDB.* Coordinate logistics for device shipments and warranty cases.* Support IT equipment in meeting rooms and collaboration areas.* Host and assist third-party technicians on-site.* Monitor computer rooms for optimal functionality and compliance.* Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.**Your Background*** Formal education or apprenticeship in IT from an accredited institution.* Minimum 2 years of professional experience in IT support.* Fluent in **Spanish and English**, with strong communication skills.* Proactive, solution-oriented, and able to work independently.* Familiarity with tools like ServiceNow, MS Office 365, Windows, iOS.* Legal authorization to work in Mexico (no visa sponsorship available).* At Hitachi Energy, we foster a culture of innovation and inclusion.* You'll have opportunities to grow your skills and advance your career.* Join a team that's powering a sustainable energy future.## Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability.You may request reasonable accommodations by completing a on our website.Please include your contact information and specific details about your required accommodation to support you during the job application process.## This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process.Messages left for other purposes will not receive a response.Our people love technology – and they love making a difference.They have a passion for finding new solutions and working with brilliant colleagues.Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe.From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there's no challenge too great for our pioneers.And there's no shortage of opportunities for you to make a difference.Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting.To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.#J-*****-Ljbffr