Test Manager

hace 2 semanas

Mexico City Tata Consultancy Services Limited A tiempo completo

Role Overview Test Manager / Engagement Manager with deep expertise in Commercial Insurance, who will manage teams located in India, Mexico, and the U.S. The role focuses on overseeing the testing portfolio, ensuring alignment with client expectations, and driving quality outcomes across Claims, Underwriting, and Policy Administration workstreams. Key Responsibilities Own end-to-end testing delivery across commercial insurance applications. Define and govern test strategy, planning, execution, and reporting across functional and non-functional areas. Manage stakeholder expectations, project risks, and delivery timelines. Lead and mentor test leads and QA teams across onsite and offshore locations. Ensure compliance with client QA standards, regulatory requirements, and audit controls. Drive continuous improvement, transformations, GenAI initiatives in test processes, automation, and metrics. Facilitate Agile ceremonies and contribute to release planning and defect triage. Provide engagement-level reporting, including KPIs, SLA adherence, and risk mitigation plans. Collaborate with business, development, and infrastructure teams to ensure test readiness and environment stability. Required Skills & Qualifications Strong domain knowledge in Commercial Insurance (Claims, Underwriting, Policy Administration). Proven experience managing offshore and U.S. QA teams and distributed delivery models. Expertise in test management tools (e.g., JIRA, HP ALM, Azure DevOps). Experience in Agile, SAFe, or hybrid delivery methodologies. Excellent communication, leadership, and stakeholder management skills. Ability to manage multiple projects and priorities in a fast‑paced environment. Bachelor’s degree in Computer Science, Engineering, or related field. Position Details Seniority level: Mid‑Senior Employment type: Full‑time Job function: Information Technology Industries: IT Services and IT Consulting Locations: India, Mexico, United States #J-18808-Ljbffr

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