Senior ServiceNow ITSM Developer | AI-Driven Automation
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Jones Lang LaSalle Incorporated is seeking a mid-to-senior ServiceNow ITSM Developer to design, build, and improve ITSM modules on the ServiceNow platform. The role focuses on Incident, Problem, Change Enablement, Request Fulfillment, Service Catalog, and Knowledge Management, with hands-on scripting and workflow automation to deliver reliable ITSM processes.
Based onsite in Mexico, you will advance automated, self-service capabilities and apply ITIL 4 practices at enterprise scale, while