SOC Operator

The selected candidate will be hired directly by Control Risks as a Security Operations Center Operator based in México City.

The candidate will be responsible for monitoring relevant events in México, with a particular focus on the state of Tamaulipas and México City, especially in areas surrounding locations frequently visited by the Client's travelers.

Role Tasks And Responsibilities

• GPS tracking and traveler check-ins during transfers.
• Support the preparation of reports covering incident updates, geofences, relevant events, unauthorized routes, and general recommendations.
• Send real-time information and alerts to users while they are en route.
• Assist in developing standard tracking and communication protocols with travelers.
• Maintain constant coordination and communication with the Security Manager and Control Risks assets in the event of security incidents involving travelers

Requirements

• Teamwork
• Strong communication skills
• Organized and able to multitask
• Analytical thinking
• High school diploma completed
• Intermediate English level (minimum B1)
• Availability to work rotating shifts
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Planner)