NPI Director

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonisation, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centres, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycleservicesand an industry-leading field organization, we elevate customer performance, turn goals into real-worldresultsand help move society forward.

Role Overview

Leads manufacturing readiness and operational launch for new products within an assigned domain or region. As leader of manufacturing team members on core product development teams, the role ensures new products can be produced safely, reliably, and at the required quality, rate, cost, and lead time.

The role leads a dedicated NPI team and directs the extended manufacturing teams supporting product development and launch. It works with Product Management, Engineering, Procurement, Supply Chain, Quality, Finance, and plant leadership to shape manufacturing requirements early, secure the capabilities and resources needed for launch, and address risks before they affect customers or operations. Its value is faster, more predictable launches, stable production ramps, and manufacturing capability that supports sustained growth

KEY ACCOUNTABILITIES

New Product Manufacturing Plan

Defines and delivers the manufacturing plan for each new product. Ensures the product can be produced safely and reliably at the required quality, rate, and cost, with the necessary process, equipment, capacity, investment, and make-or-buy decisions in place.

Gate Decisions and Launch Readiness

Defines manufacturing requirements for each RCLP gate. Confirms critical gaps are closed or have approved recovery plans, and makes or escalates the manufacturing go/no-go recommendation.

Supplier and Material Readiness

Ensures supplier capability and material availability support prototype, validation, launch, and ramp requirements. Escalates sourcing, qualification, lead-time, capacity, or continuity risks through the appropriate authority.

Plant and Workforce Readiness

Ensures each receiving plant is ready to produce the new product. Confirms the manufacturing process, equipment, materials, systems, standard work, staffing, and NPI-specific training are in place before launch.

Launch and Ramp Performance

Delivers first production, ramp, and stable operating performance against agreed safety, quality, delivery, cost, and capacity expectations. Resolves launch issues and completes the handoff to normal operations when performance expectations met.

Business System Leadership

Builds a disciplined, repeatable NPI operating system that connects strategy to execution. Establishes visual management, standard work, tiered accountability, Gemba-based problem solving, root-cause countermeasures, and lessons-learned reuse to shorten launch cycle time, improve predictability, and prevent recurring issues.

Talent System Leadership

Builds the capacity, capability, and culture of the extended teams that deliver manufacturing readiness and launch. Plans resource and capability needs, clarifies roles and goals, sets high standards, and strengthens performance through coaching, development, feedback, and recognition across the NPI team and cross‑functional partners.

WINNING BEHAVIORS

This role must model and embed Johnson Controls’ Winning Behaviors as the “how”: We Focus on What Matters — We align our teams around customer needs and opportunities identified at Gemba, set clear priorities that deliver the most value, and enable data‑informed decisions closest to where the work happens. We Win as One Team — We seek and bring together different perspectives, connect teams across the value stream to achieve shared goals, address challenges constructively, promote collaboration and enable ownership closest to the customer. We Own the Outcome — We build team accountability and ownership for results, drive timely and disciplined execution, and build systems that enable sustained performance, always prioritising safety and integrity. We Improve Everyday — We create an environment where problems are surfaced transparently, “red” is embraced as an opportunity to improve, root causes are sustainably addressed, and teams rapidly learn, experiment, adapt, innovate, and grow.

KEY LEADERSHIP ATTRIBUTES

• Foresight. Anticipates manufacturing, capacity, supplier, resource, and capability needs before they become launch constraints.
• Judgment. Distinguishes launch‑critical issues from lower‑value detail and makes bal