Remote BPO Project Manager | Client Success Lead

Hace 2 semanas

Puebla de Zaragoza, Puebla, México Resolv Global Jornada completa

Resolv Global in Mexico offers a fully remote Project Manager role focused on BPO project delivery and client success. You’ll own day-to-day management, partner with clients and internal teams, and keep projects on track while upholding quality and performance targets.

Reporting to the Senior Client Success Manager / Mexico Head of Operations, you will monitor KPIs, manage escalations, and drive process improvements.