Customer Service Agent

OVERVIEW Join the Team! Are you looking for a stable opportunity with growth opportunities, benefits, and a positive work environment? We are hiring Bilingual Customer Service Agents to work 100% onsite in Mexico City. Join a company that values your professional development, well-being, and growth. RESPONSIBILITIES What will you do in this role? As a...

Responsibilities Respond to customer inquiries via phone, email, and/or chat in a timely and professional manner. Resolve customer issues and **escalate** complex cases when necessary. Maintain accurate records of customer interactions. Provide product/service information clearly and accurately. Contribute to improving customer satisfaction and service...

FedEx Express Latin America and Caribbean Division is hiring for a Service Agent I in Mexico City. The role involves over-the-counter and phone customer service, package tracing, and administrative support at the station level.Minimum requirements include a high school diploma, fluency in the local language, basic English, and at least one year of clerical...

Concentrix is seeking Customer Service Agents - Bilingüe- CDMX to handle inbound/outbound calls and online inquiries from customers. The role focuses on delivering exceptional customer service and resolving routine issues with a client-centric approach.Qualified candidates bring courtesy, solid communication, and 6 months of call center experience. The...

Qualfon in Mexico is hiring a bilingual (English and Spanish) Customer Service Agent to provide support from a 100% home office in Aguascalientes. You will handle inquiries with empathy, ensuring accurate information and a positive customer experience.Requirements include English proficiency (B2+ / C1), a high school diploma, strong communication and...

Concentrix in Mexico City is seeking Customer Service Agents (English) to handle inbound and outbound calls and internet inquiries, delivering exceptional service and resolving routine problems for clients. The role is full-time and based on Insurgentes Sur in Mexico City.You will join a team focused on compassionate customer interactions, with opportunities...

Concentrix is seeking a bilingual Customer Service Agent for CDMX to handle inbound and outbound calls and online inquiries for a diverse client base. You will provide courteous customer service and resolve routine problems with a human-centered approach.The role requires intermediate-advanced English, a high school diploma, and the ability to multitask in a...

About Us At Bikes Online, our mission and purpose of "Ride More, For Less" is born from our belief that cycling has the power to improve lives, and the environment. We love to break through old norms, to get bikes and products to our customers quickly and to have a laugh while we do it. About Us At Bikes Online, our mission and purpose of "Ride More, For...

Your potential has a place here with TTEC’s award-winning employment experience. As a Bilingual Customer Service Representative – Spanish-English working in Mexico City, you’ll be a part of bringing humanity to business. #experienceTTECWhat You Can ExpectUp to $19,360MXN based on skills and the candidate’s qualifications for the program, including...