Sr Workcell Manager

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY

The Workcell Manager plans, directs, and coordinates manufacturing operations in a medical environment. This leader drives continuous improvement across safety, quality, delivery, cost, people, and customer service while maximizing business-unit profitability. The role leads a cross-functional team and serves as a key connection between customers, business and operations leadership, and functional organizations.

ESSENTIAL OPERATIONS AND WORKCELL RESPONSIBILITIES

• Owns what must be delivered—priorities, commitments, tactics, workcell KPIs & KBIs, corrective action, and team execution.
• Owns workcell manufacturing cost for actuals and forecast-cost projections accuracy, expense control, productivity, scrap, labor utilization, inventory exposure, and cost recovery in partnership with the Business Unit and Finance.
• Owns workcell manufacturing cost for actuals and forecast-cost projections accuracy, expense control, productivity, scrap, labor utilization, inventory exposure, and cost recovery in partnership with the Business Unit and Finance.
• Own profitability and manufacturing-cost improvement initiatives throughout the fiscal year.
• Translate customer and site priorities into a clear workcell strategy, execution plan, and operating rhythm.
• Anticipate customer needs, resolve issues quickly, and manage internal and external escalations through closure.
• Solve issues at the appropriate level, remove bureaucracy, make timely decisions, and elevate outcomes.
• Lead cross-functional teams through influence and shared accountability for program ramp-up, sustaining, changing priorities, and periods of operational pressure.
• Review business plans, process changes, and resource plans; influence practical, mutually beneficial outcomes.
• Build credibility in customer-facing interactions and ensure the team responds with urgency, clarity, and accountability.
• Ensure meetings are data-based, decision-oriented, and focused on priorities, ownership, due dates, escalation, and verified closure—not discovery.
• Use Gemba, leader standard work, trend analysis, and structured problem solving to return performance to standard and improve the standard.
• Escalate resource, capacity, material, quality, technical, or customer risks immediately when support from Operations or Functional Management is required.
• For Medical regulated operations, use Operations System for performance review and rapid response for demand supply readiness while ensuring all product, process, and quality-system decisions follow the applicable Quality Management System.

LEADERSHIP AND MANAGEMENT RESPONSIBILITIES

• Know and understand the campus strategic directions Define, develop, and implement operations account plans with Business leader that contribute to the campus strategic directions Share knowledge and best practices across internal teams with other workcells to drive campus-wide improvements Identify creative ways to reduce cost by streamlining processes and systems Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value Coach and mentor all Workcell Leaders to deliver excellence to every internal and external customer Drive individuals and the Workcell team to continuously improve in key operational goals and well-being of the workplace Lead by example and maintain composure and effectiveness under changing priorities and deadlines.
• Integrity, innovation, and inspirational leadership.
• Accountability and results orientation.
• Trust building and relationship management.
• Conflict resolution and complexity management.
• Situational adaptability, self-awareness, and continuous learning.

TECHNICAL MANAGEMENT RESPONSIBILITIES

• Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority
• Analyze actual results against forecasts, explain variances, and communicate actions to business and operations leadership.
• Ensure 100% adherence to all company policies and procedures (i.e. Health and Safety, Quality)
• Ensure all sensitive and confidential information is handled appropriately
• Take ownership of relevant manufacturing pieces