Remote Tier I Tech Support — Smart Cooler Vending
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Jobgether SRL is seeking a Tier I Technical Support Specialist for Smart Cooler Vending, fully remote from Mexico. You will be the first contact for operators, guiding them through onboarding, app use, and basic troubleshooting while documenting issues and coordinating with Tier II when needed.
The role emphasizes organized support, customer focus, and a curiosity for smart vending technology, payment systems, and connected equipment.