HR Operations Strategy Manager

At Stand8, we are experts in global IT staffing and solutions, always at the cutting edge of technology. We leverage people, processes, and technology to provide a white-glove experience for our customers, partners, and employees.

Why Stand8?

• Growth Opportunities: We pride ourselves on the opportunities to grow within our organization, reflected in our impressive 99% retention rate.
• Innovative Environment: Work with cutting edge technology and be part of a dynamic team that values innovation and continuous improvement.
• Impactful Work: Join a mission-driven organization that aims to positively impact the world through our focus on PEOPLE, PROCESS, and TECHNOLOGY.

We are seeking an experienced HR Strategy Operations Manager to shape and drive the people strategy for our Mexico operations. This role goes beyond managing day-to-day HR processes: it is responsible for translating business goals into workforce plans, advising leadership on organizational design, and building the HR frameworks that let the company scale sustainably in Mexico. In addition, this role works closely with account directors to ensure that their accounts' operations remain compliant with Mexican labor law and reflect the company's HR culture. The ideal candidate combines strategic HR thinking with a strong grasp of the staffing/consulting industry and Mexican employment practices, and is comfortable acting as a trusted advisor to both executive stakeholders and account teams. Day-to-day HR administration will be supported by an operations team; this role sets the direction they execute against and works closely with VP, Delivery and Country Manager to assure we are meeting regulatory compliance and expectations.

Location & Work Type

Location: Mexico
Work Type: Hybrid

Key Responsibilities

• Workforce Strategy: Translate business growth plans into headcount, org structure, and talent acquisition strategy.
• Organizational Design: Advise leadership on team structures, role architecture, and scalability as the Mexico operation grows.
• Compliance Strategy: Set the framework for how the company stays ahead of Federal Labor Law (Ley Federal del Trabajo) requirements, rather than processing individual cases.
• Talent & Culture Strategy: Shape the employee value proposition, retention strategy, and culture initiatives that differentiate the company in the Mexican tech talent market.
• Account Advisory: Support account directors in keeping their accounts' operations compliant with Mexican law and aligned with the company's HR culture.
• Advise executive leadership on organizational structure, role design, and workforce planning as the business scales.
• Lead change management efforts tied to growth, restructuring, or new market expansion.
• Identify skill gaps and design career development and internal mobility pathways.
• Design the overall employee experience strategy across the employee lifecycle, from onboarding through offboarding.
• Set the strategic direction for engagement, retention, and culture initiatives, partnering with Consultant Care on execution.
• Establish policies and standard operating procedures that operational HR staff will administer.
• Set the strategic framework for compliance with Mexican labor law, payroll practices (IMSS, Infonavit, aguinaldo), and mandatory benefits, working with operational HR/payroll teams on execution.
• Anticipate regulatory changes and proactively adjust company policy and workforce strategy accordingly.
• Serve as the senior escalation point for complex employee relations matters with legal or reputational risk.
• Work closely with account directors to ensure each account's operations comply with the Federal Labor Law (Ley Federal del Trabajo) and other applicable Mexican labor regulations.
• Serve as the go-to compliance expert for account directors, helping them identify and mitigate labor-related risks within their accounts.
• Support the implementation of the company's HR culture and policies within each director's managed accounts, ensuring a consistent experience for consultants.
• Train and advise account directors on HR and compliance best practices, strengthening their ability to manage these matters independently day to day.
• Build HR analytics and workforce dashboards that inform leadership decision-making.
• Track strategic HR metrics (retention, time-to-fill, cost-per-hire, engagement) and translate trends into recommendations.
• Present workforce insights and strategic recommendations directly to leadership.

Qualifications

Required:

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field, or equivalent professional experience.
• 7+ years of progressive HR experience, including demonstrated experience in