Technical process executive/Service desk

Infosys is a global leader in next-generation digital services and consulting. The Senior Technical Support Executive provides first-line technical support, restores services, and advises users to maximize availability of IT systems.The role follows standardized timelines and processes to resolve incidents and fulfill service requests. Successful candidates...

Teva Pharmaceuticals in Mexico City seeks an IT Service Desk Agent to advise and guide end users on a broad range of IT products, tools and services. You will follow incident handling processes, verify entitlements, troubleshoot, and resolve or route tickets to the right resolver teams in a 24/7 global operations setup.The role requires English proficiency,...

Responsible of setting up and maintaining computer networks within an organization. Offer support to users (internal users, customers, and suppliers), and troubleshoot any problems that arise within and SLA framework.Ensure the integrity of high availability of network infrastructure (computer, voice, firewall) to provide maximum performance for users,...

Join to save Technical process executive/Service desk at Pyramid Consulting, IncGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Pyramid Consulting, Incprocess executiveLocation-Mexico city only | 1+ yoe in Service deskexperience providing remote support for Laptops / Desktops / LAN Issues / Application...

Infosys is seeking a Senior Technical Support Executive in Mexico City to deliver first line technical support, restore services, and guide users on IT issues. You will follow structured processes to resolve incidents within agreed timelines and participate in on-call rotations.The role emphasizes active listening, analytical problem solving, ownership, and...

Infosys in Mexico City is seeking a 1st level technical support specialist to provide service restoration, handle requests and advise users to maximize system uptime and performance.The ideal candidate has 12–18 months in a busy ICT service desk, working with Windows OS, MS Office, iOS/Android, Teams and SharePoint, and can work in rotating shifts. Strong...

Chain IQ is seeking a Senior Consultant in Procurement Operations & Client Service Desk to join our global team in Mexico City. You will manage and optimize end-to-end procurement processes, support day-to-day P2P activities, and collaborate with cross-functional teams to deliver value to clients. The role focuses on improving platforms, educating end...

BULL-IT SOLUTIONS LTD in Mexico City is seeking a Service Desk Analyst with 12–18 months of experience to provide remote and on-site support for laptops, desktops, LAN issues and applications.You will work in a busy ICT service desk, applying ITIL practices, solving technical problems, and delivering first-line support across multiple channels while...

Infosys Limited is seeking a Technical Support Specialist to provide 1st level remote and on-site assistance, ensuring maximum system availability and service quality. You will handle incidents, service requests, and user guidance across multiple channels, collaborating with teams to resolve issues efficiently.The role emphasizes problem-solving, ownership,...