CX Champion: Data-Driven Insights
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Ford Champs is seeking a motivated student to join the CX team in Mexico as a CX Champion. You will bridge corporate strategy and dealer execution, turning audits and shopper data into actionable insights to improve customer experience and loyalty.
The role emphasizes developing reports, supporting the CX Ambassadors program, and using AI tools to streamline data-driven decision making. Strong communication and collaboration are essential.