Technology Services Analyst: IT Support

WTW in Mexico City is seeking an experienced IT Support professional to provide technical and general application support to internal and external clients via phone, email, and portals. You will manage incidents, meet SLAs, and document solutions to improve the knowledge base.The role requires 2+ years in IT support, proficiency with ITSM tools, and strong...

A global commodities firm is seeking a motivated Support Analyst for its Mexico City office. This role involves providing daily support for business software applications, ensuring smooth operations, and offering application training to end users. Candidates should have a university degree and 2-5+ years of experience in systems support, particularly with...

NTT DATA Services is seeking an on-site IT technician to install, configure, and maintain desktops, notebooks, printers, and peripherals. You will act as a client liaison on technical matters and assess needs to route issues appropriately.Requirements include a High School Diploma or equivalent, strong Windows knowledge and solid client service skills; A+...

Hitachi Vantara in Mexico City is seeking a Technical Resource Center Analyst to provide first-level technical support for employees and systems. You will troubleshoot hardware, software, network, and application issues, and document resolutions in the IT service management system.The role requires 1–2 years in a technical support or help desk, solid...

SoftwareOne Deutschland GmbH is seeking a Bilingual Support Analyst for Global IT Support in LATAM. The role involves troubleshooting Windows, macOS, Microsoft 365, Teams, and Outlook, managing access in Entra ID and Active Directory, and collaborating with global teams in a follow-the-sun model.You will support onboarding/offboarding, access requests, and...

IT Support Specialist? Remote | Full-TimeWe are looking for an IT Support Specialist to join our team and provide technical support across our corporate staff and franchise network. This role is ideal for someone proactive, organized, customer-oriented, and passionate about technology, troubleshooting, and continuous improvement.The ideal candidate will...

Hartree Partners is seeking an IT Support Analyst (D365) to provide daily support for business software across LATAM plants and offices. The role focuses on troubleshooting, enabling users through training, and producing documentation to ensure smooth operations.You will work with ERP systems like SAP, Oracle, and D365, and support D365 Finance & Operations...

Descripción del trabajo: Mission: Support Keurig Dr Pepper’s Financial Services and Controllership departments by partnering with IT, Commercial Finance, Supply Chain, and business stakeholders to optimize, modernize, and support enterprise financial systems. This role will translate finance and accounting needs into scalable system, reporting,...