SaaS Support Analyst

Hace 7 días

Santiago de Querétaro, Querétaro, México RELEX Solutions Jornada completa $360,000 - $540,000 Por obra

RELEX Solutions is seeking a SaaS Support Analyst to join our 24/7 global support team in Querétaro. You will investigate and resolve complex technical issues across hosted environments, working with Linux-based systems, cloud technologies, and enterprise software platforms.

This is not a generic help desk role; prior experience in software/support for SaaS or cloud environments is required. You will work within RELEX’s hosted infrastructure and production systems to ensure service reliability.