Frontline Workday

Hace 4 días

Ciudad de México Hexaware Technologies Limited Jornada completa $180,000 - $300,000 Por obra

Hexaware Technologies in Mexico City seeks a Level 1 Application Support Analyst to deliver frontline support for Workday and Zip. You will be the first contact for end users, resolve common issues, guide users through self-service tasks, and escalate complex incidents to Level 2 when needed.

You will log and triage requests, collect error details, maintain ticket updates, and adhere to SLAs. A basic understanding of incident management and English communication is essential, with exposure to