Bilingual IT Support Agent

A global customer service company in Ciudad de México seeks a Bilingual Agent to provide top-notch support via phone, chat, and email. The ideal candidate will have a high school diploma and basic computer skills, along with a proficiency in English. This role offers a supportive team environment, legal benefits, and opportunities for professional growth....

A global technology company in Mexico City is seeking an IT Support Specialist to deliver world-class support to onsite and remote executives. Candidates should possess a bachelor's degree, 5+ years experience in IT support, and be fluent in both English and Spanish. Responsibilities include resolving technical issues, managing hardware installations, and...

INTEGRAL GROUP SOLUTION is seeking a bilingual Customer Service Representative with experience in customer support in Mexico City to provide prompt, professional assistance. You will coordinate services with providers to dispatch help to customers and ensure timely follow-ups.Requirements include at least 6 months in bilingual customer service and a...

Una empresa fintech en crecimiento en Ciudad de México está buscando un/a Especialista en Soporte de TI. Esta persona será responsable de diagnosticar y resolver problemas de hardware y software, brindar asistencia técnica, y documentar incidentes. Se requiere licenciatura en TI y experiencia de al menos 4 años, así como excelentes habilidades de...

DXC Technology en Ciudad de México busca un analista de soporte de TI para atender incidentes y solicitudes de usuarios, registrar y clasificar tickets, realizar diagnóstico inicial y resolver en primer contacto cuando sea posible.Se requiere Carrera técnica o licenciatura en TI y mínimo 1 año de experiencia en soporte; se valora inglés técnico y...

24hours Group is seeking an Office-based Call Center Agent in Mexico to handle inbound towing and roadside assistance calls from Ecatepec de Morelos. You will gather details, inform customers of options, and coordinate with dispatch to ensure prompt service.The role requires bilingual English/Spanish communication, prior call center experience, and the...

We’re hiring TECHNICAL SUPPORT FIBER AGENTS to deliver outstanding customer service and technical support for high-speed fiber internet. | PAID training | Major medical InsuranceJoin a global company and start your career in a professional international environment.LOCATION100% ON SITE - Tecnoparque, Azcapotzalco (in front of Alameda Norte)COMPENSATION...

Merck Group busca un IT Service Desk Agent para ser el primer punto de contacto de usuarios internos en Latinoamérica desde México. Atenderás llamadas, chats y tickets, realizarás troubleshooting básico y documentarás incidencias para resolverlas o escalar a Nivel 2.Se valora experiencia en soporte y conocimiento de Windows/Office 365. Se requiere...

Tech Mahindra de México, S. de R.L. de C.V.is hiring Technical Support Fiber Agents to deliver outstanding customer service and technical support for high-speed fiber internet. You will join a global company in a professional international environment with paid training and major medical benefits. The role is 100% on site at Tecnoparque, Azcapotzalco, with...