Platform Success Manager – SaaS
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Thomson Reuters, through Reuters Imagen, seeks a Customer Success Manager to own the operational relationship for a portfolio of client accounts from kickoff through renewal. You will serve as the primary contact, supporting platform adoption, delivery, and day-to-day client communications, coordinating with a cross-functional team to guide implementations and go-live.
You will manage account health, drive adoption, and develop success plans while collaborating with Account Management, DevOps,