Property Damage Specialist/Adjuster

Property Damage Claims Adjuster

Property Damage Claims, Insurance Adjusting & Client Advocacy

Guadalajara, Jalisco, México
Tijuana, Baja California, México
On-Site

Help Build the Recovery Behind the Mission

At FLF, helping clients recover after an accident goes beyond legal representation—it means ensuring every property damage claim is properly evaluated, negotiated, and resolved.

As our organization continues to grow, we rely on experienced claims professionals who understand insurance practices, property damage valuation, and strategic negotiations to maximize recoveries for our clients.

We are seeking an experienced Property Damage Claims Adjuster to investigate, evaluate, and negotiate property damage claims while serving as a trusted resource for attorneys, clients, and insurance carriers.

If you're passionate about insurance claims, property damage investigations, and advocating for fair claim resolutions, we'd love to hear from you.

Why This Role Matters

As our Property Damage Claims Adjuster, you will play a critical role in ensuring property damage claims are accurately investigated, properly documented, and strategically negotiated.

You’ll collaborate closely with attorneys, clients, insurance carriers, repair facilities, and other stakeholders to strengthen claims, resolve disputes, and maximize financial recoveries while delivering an exceptional client experience.

Your work will directly influence claim outcomes, settlement value, operational efficiency, and client satisfaction.

Compensation & Benefits

• USD salary compensation paid twice a month
• Performance-based bonus opportunities
• Career growth within a rapidly expanding organization
• Ongoing professional development and insurance claims training
• Exposure to complex Personal Injury litigation and insurance negotiations
• Collaborative and client-focused work environment
• Modern offices located in Guadalajara's premier financial district and Tijuana

What You'll Do

Claim Evaluation & Investigation

• Conduct comprehensive investigations of property damage claims, assessing causation, liability, scope of loss, and overall financial impact.
• Review repair estimates, photographs, inspection reports, policy documentation, and supporting evidence.
• Identify inconsistencies, undervalued damages, coverage issues, or improper claim denials.
• Evaluate claims using industry standards, insurance guidelines, and policy interpretation.

Client & Stakeholder Coordination

• Work closely with clients to obtain required documentation and explain the claims process.
• Coordinate with insurance adjusters, carriers, repair facilities, contractors, and third‑party vendors.
• Manage client expectations by providing timely updates and clear communication throughout the claim lifecycle.
• Ensure all required documentation is collected accurately and efficiently.

Damage Assessment & Documentation

• Prepare accurate property damage evaluations, repair estimates, and professional claim summaries.
• Present findings to attorneys, clients, and insurance representatives in a clear and organized manner.
• Maintain complete and compliant documentation of all claim activities, communications, and negotiations.
• Ensure accurate case documentation within claims and case management systems.

Negotiation & Claim Resolution

• Negotiate settlements with insurance adjusters to secure fair compensation for clients.
• Advocate for clients by challenging undervalued estimates, disputed damages, and unfavorable coverage determinations.
• Track claim progress from intake through final resolution while ensuring timely follow‑up.
• Escalate complex claims when appropriate and support litigation strategy when necessary.

Cross‑Functional Collaboration

• Partner with attorneys, case managers, and legal support teams to strengthen case strategy and outcomes.
• Provide subject matter expertise regarding property damage claims, insurance policies, and valuation methodologies.
• Support operational improvements that enhance claim handling efficiency and client satisfaction.
• Contribute to best practices for property damage investigations and negotiations.

What We're Looking For

Required Qualifications

• Bachelor's degree in Insurance, Business Administration, Finance, Risk Management, or a related field preferred; equivalent professional experience will be considered.
• Minimum 5–8 years of experience as a Property Damage Claims Adjuster, Insurance Adjuster, or similar role handling property damage claims.
• Strong knowledge of property insurance policies, claims handling procedures, adjusting prac