Software Engineer II

Company Description

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time.
Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant.
We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Our Global Mexico City Office will be a hub for technology innovation and operational support to help us build the solutions that will improve our customer, crew and employee experience each and every day.

Department Overview

McDonald’s new growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscapeshiftswe are using our competitive advantages to further strengthen our brand. One of our core growth strategiesis toDouble Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing DriveThrus, throughMcDelivery, dine-in or takeaway.

Leading this tech revolution is McDonald’s Global Technology organization made up of intrapreneurs who get to buildreally cooltech with scary smart people using the latest innovations like AI, IOT, and edge computing. We dothisworking along diverse, global teams who are always hungry for a challenge.
It’sbonus points when you get to see your family and friends use the tech you build at their favoriteMcDrestaurant.

As we have matured as an engineering organization and seen the demands for technology grow exponentially,we’regearing up to deliver on the next set of opportunities for the business. We are building up an engineering team inhouseaccountable for our strategic products.
We’llhave diverse squads made up of engineers with traditional and specialized skillsets, both from internal engineers coupled with our partners, to help us flex with demand and solve technology innovation challenges done at an incredible scale.

Job Description

McDonald’s, one of the most recognized brands in the world, is seeking a skilled Principal Engineer to own the transformation and ongoing evolution of our Point of Sale (POS) and Restaurant

In this strategy and transformation focused role, you will partner with our Product Management and Architecture teams to define and lead all aspects of execution of the forward-looking vision of McDonald’s POS and Restaurant Technologies and the high-value transformation initiatives that will fuel our journey. Additionally, you will be the primary owner of our relationship with our 3rd party engineering vendors.

That said, the biggest area of increase in our spending has been in technology, which is helping to drive our growth.
We’relooking at how to use technology to improvethe customerexperience and build new customer experiences.
We’realso exploring technologies that can help us reduce oreliminaterepetitive tasks and make employees’ jobs more interesting and rewarding. With all the new projects and initiatives, it is an exciting time to be on the team that is helping to make a Better McDonald's

Duties

• Lead all aspects of development, mentoring and training of staff.
• As a software development engineer on a team, you will play a pivotal role in crafting the definition, vision, design, roadmap and development of product features from beginning to end.
• Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security.
• Educate and advise Senior Management, comprising resources from the Business and Functional disciplines and IT business and operations functions around data management best practices and resulting benefits, to achieve the objectives; resolve issues called out from all data manageme