Hybrid Customer Care Specialist

One Call in Monterrey is seeking a Customer Care Representative to deliver outstanding support across phone, email, chat, and other channels. The role focuses on resolving inquiries, ensuring a positive customer experience, and maintaining accurate records for case closure.The ideal candidate has empathy, strong communication skills, and a customer‑driven...

## Customer Care SpecialistApplyremote type: Hybrid Workinglocations: Mexico City, MX: Nuevo Leon, Mexicotime type: Full timeposted on: Posted 26 Days Agojob requisition id: 17148IMPACT: • Customer Satisfaction • Current efficient gaining project(s) completion/success ACCOUNTABILITY: • Review of objectives monthly, performance review...

Hexaware Technologies is hiring a Customer Care Executive for an on-site role in downtown Monterrey. You will provide comprehensive customer support, understand root causes, and craft tailored solutions while maintaining calm and professionalism on every call.The position emphasizes turning customer dissatisfaction into positive experiences and promoting...

Sweet Epic Travels is hiring a Remote Customer Service Representative to be the primary client contact and enhance satisfaction from home. You will manage inquiries, perform outbound outreach, and support sales activities while upholding company policies.The role emphasizes strong negotiation, multilingual communication, and data-driven service improvements....

Redwood Logistics in Monterrey, Mexico is hiring a Customer Operations Representative for a hybrid role (4 days in office, 1 remote). You will oversee daily operational tasks, data entry, load building, scheduling, and provide proactive customer service to ensure smooth shipments.The ideal candidate is bilingual in English and Spanish, communicates clearly,...

Redwood Logistics is seeking a Customer Operations Representative in Monterrey, Mexico, to join Redwood Multimodal. This full-time, hybrid role (4 days in office; 1 remote) focuses on delivering excellent customer service while handling data entry, load building, scheduling, and issue resolution.You will thrive in a fast-paced environment, multitask...

Redwood Logistics is hiring a Customer Operations Representative in Monterrey, Mexico, offering a hybrid work model with 4 days in office and 1 remote. The role focuses on delivering excellent customer service while managing daily operations, data entry, load building, and scheduling appointments. The successful candidate will thrive in a dynamic...

Redwood Logistics in Monterrey, Mexico, is seeking a Customer Operations Representative to support daily operational functions, correct issues, enter data, build loads, and schedule freight pickups. The role requires bilingual English/Spanish, strong communication, attention to detail, and the ability to multi-task in a fast-paced environment.Hybrid work...

Redwood Logistics in Monterrey is seeking an Operations Customer Service Representative to support our Mexico customers with daily operational duties. You will coordinate carrier capacity, update loads in the TMS, and provide timely status notices to clients.The role requires strong communication, problem-solving, and the ability to work autonomously in a...