Practicante Customer Service

Hace 2 días

Mexicali, Baja California, México Collins Aerospace Jornada completa $111,600 - $167,400 Por obra

The Customer Service Intern would assist on follow-up for all orders and quotes along with the administration of customer requests. Performs a variety of order administration support activities for customer accounts.

What you will do:

  • Understanding of the job and applies knowledge and skills to complete assigned tasks. Maintains customer inquiries, including correspondence concerning sales order status, order changes and billing/receivables questions.
  • Generates and distributes orders and quotes summaries when required.
  • Ensure export policies and procedures compliance including license applications, proper export classification on the sales order and customer denied parties screening.
  • Work with Finance to process customer invoices.
  • Work with Inventory Planning and Shipping to create and facilitate deliveries ensuring customer requirements are met.
  • Create and maintain special tracking and customer reports

What you will learn:

  • Collaborate and build networks within Global Asset Management, Global Trade, Finance, Sales, etc.
  • Understand Service Level Agreements to prioritize and meet customer expectations.
  • Utilize multiple customer collaboration tools/portals and SAP transactions.

Qualifications you must have:

  • Must be currently enrolled in the final semesters of a administration or a related field.
  • 90% English level- Proficiency and fluency English Skills.
  • Problem solving skills.

Qualifications we prefer:

  • Preferable advanced knowledge in Microsoft (Word, Excel, PowerPoint).