Marketing Operations QA Analyst ID92976

Guadalajara, Mexico | Posted on 11/04/2026

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you

ABOUT THE ROLE

We are looking for a Network Engineer to maintain and improve secure, reliable enterprise network connectivity across global operations.

The mandatory requirements are 6+ years of enterprise LAN/WAN design and support experience, hands‑on Palo Alto, Cisco and Juniper equipment and software expertise, firewall, switching and wireless infrastructure, TCP/IP, routing, IPsec VPNs, network troubleshooting, segmentation, incident resolution, and upper‑intermediate English. Server, storage and other IT platform experience is a plus.

WHAT YOU WILL DO

• - Design, implement and support enterprise LAN/WAN, firewalls, switches and wireless infrastructure across physical and virtual environments.
• - Configure and troubleshoot secure VPN connectivity, including IPsec tunnels, authentication, routing and firewall policies.
• - Diagnose and resolve connectivity, latency, packet loss and availability issues across network devices and connected environments.
• - Maintain network segmentation, access controls and secure traffic flows in coordination with security and infrastructure teams.
• - Monitor network health and performance, investigate alerts and identify improvements to capacity, reliability and fault tolerance.
• - Serve as an escalation point for network incidents; coordinate troubleshooting with internal teams, vendors and service providers, and document root causes and corrective actions.
• - Plan and execute network changes and upgrades, including testing, impact assessment, rollback planning and post‑change validation.
• - Manage the network device lifecycle, including vulnerability remediation, firmware upgrades, decommissioning and configuration documentation.
• - Collaborate with systems, application and engineering teams on network requirements, connectivity and infrastructure projects.
• - Maintain network diagrams, configuration records and troubleshooting procedures; share knowledge and mentor less senior staff.
• - Help define the enterprise network strategy and support connectivity for global operations, including remote users, manufacturing sites and offices.

MUST HAVES

• - 6+ years of hands‑on engineering experience designing, implementing and supporting enterprise local and wide area networks (LAN/WAN).
• - Hands‑on experience with Palo Alto, Cisco and Juniper network equipment and software.
• - Strong experience deploying, configuring and troubleshooting firewalls, switches and wireless infrastructure in physical and virtual environments.
• - Strong understanding of TCP/IP, IP addressing and subnetting, routing and switching, VLANs, DNS, DHCP and NAT.
• - Hands‑on experience with IPsec VPNs, including tunnel establishment, authentication phases, pre‑shared keys, routing and connectivity troubleshooting.
• - Ability to diagnose network issues using packet captures, device logs and connectivity tools such as ping and traceroute.
• - Experience implementing network segmentation, firewall rules and secure access controls, and assessing their impact on application connectivity.
• - Ability to lead network incident resolution, isolate faults across infrastructure layers and document findings and preventive improvements.
• - Self‑sufficient and service‑oriented, with the ability to manage priorities and deliver independently in a fast‑growing environment.
• - Clear written and verbal communication, including the ability to explain technical issues, provide timely updates and work effectively with stakeholders across teams and geographies.
• - Experience coordinating with vendors and managed service providers to troubleshoot issues and drive resolution.
• - A structured approach to projects, change execution, documentation and escalation.
• - Experience supporting a 24x7 international organization spanning the US and EMEA, with flexibility for work that must be completed outside business hours.
• - Experience working in a SOX‑regulated company.

NICE TO HAVES

• - AWS networking experience, including VPN gateways, route tables, VPC peering, subnet design and network security controls; familiarity with Azure networking.
• - Experience supporting SFTP and secure file transfer connectivity, including services