Remote Senior Bilingual Customer Experience Leader

Hace 2 días

Tlalnepantla, Morelos, México Placements24 Trabajo remoto Jornada completa $450,000 - $650,000 Por obra

Placements24 is seeking a Senior Customer Experience Specialist to lead the remote customer journey for a cloud-based solutions leader. The role focuses on elevating satisfaction and loyalty through proactive engagement and best-practice processes.

The position offers significant autonomy and the chance to shape a customer-centric culture from a distributed team. Responsibilities include developing end-to-end strategies, analyzing feedback and metrics, mentoring junior staff, and collaborating