Store Manager

hace 2 semanas

Ciudad de México, Ciudad de México Under Armour, Inc A tiempo completo

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

The Retail Store Manager acts as the "Business Owner" of the store and is responsible for merchandising, financial management, sales staff supervision, and overall store leadership. This role leads a team in achieving sales and profitability targets while maintaining operational and merchandising excellence to deliver a customer experience unique to Under Armour.

Your Impact
  • Establish and execute a strategic plan to achieve planned sales and key performance indicators
  • Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results
  • Drive performance through customer service, human resources, inventory control, and store appearance
Brand Image & Customer Experience
  • Act as the leader on duty and consistently model the brand's service standards and selling behaviors
  • Build loyalty through in-store experience using data capture, endless aisle, and other omni-channel solutions
Retail Operations
  • Direct the handling of merchandise, shipment receipt, processing, floor sets, markdown, and replenishment
  • Oversee and ensure efficiency of all daily operational procedures
  • Complete store audit compliance and shrink results aligning with loss prevention standards
  • Manage payroll and schedule adjustments maximizing productivity to achieve payroll and sales targets
  • Lead visual directives including planning, scheduling, and executing within allotted timeframe
  • Analyze merchandise reports and moves to maximize presentation
  • Maintain a safe environment of a neat, clean, and organized sales floor, cash wrap, and fitting room
  • Motivate and inspire the team through Under Armour's Core Competencies, and functional behaviors
  • Build relationships with teammates, peers, and supervisors to lead positive change
  • Lead the management team through execution of all performance management tools
  • Effectively communicate with the management team to align and help drive business strategy
  • Proactively seek personal learning and development opportunities to build leadership skill set
  • Evaluate store sales and payroll goals using payroll reports and tools; adjusting schedules as needed
  • Recruit, hire, develop, and retain high performing teammates
  • Teach, train, and coach the store leadership team through completion of Division of Responsibilities (DOR)
  • Develop succession plans creating career paths for teammates
  • Manage store census, seasonal hiring and turnover, network, recruit, and interview
  • Drive teammate engagement by recognizing and rewarding teammates for their outstanding performance
Qualifications
  • Advanced numeracy, literacy, and advanced communication skills
  • Fluency in local language and English
  • Ability to interpret analytics
  • Knowledgeable of employment laws including compliance with federal, state, and local requirements
  • Advanced interpersonal skills
  • Proficient in use of computers and other technology
  • Demonstrate ability to identify complex problems and evaluate solutions using logic and reason
  • Demonstrated critical thinking in a fast-paced and deadline-oriented environment
Requirements
  • Minimum 3 years management experience
  • Minimum one year management in a sports/apparel & footwear retail environment
  • Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends
Physical Requirements
  • Ability to handle or relocate products up to 25 lbs/12kgs
  • Able to stand and move about for extended periods of time with short breaks
  • Ability to freely access all areas of the store; including the selling floor, stock, and register area
  • Reasonable accommodations may be made to assist in performing the essential responsibilities
Our Commitment to Diversity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation is available for applicants with disabilities upon request.

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