Project Manager + Linux

Our client is seeking a vibrant and engaging Community Manager to build and nurture their online communities. This role, based in Tlaquepaque, Jalisco , is vital for enhancing brand presence, fostering customer loyalty, and driving engagement across social media platforms and other online channels. The ideal candidate is passionate about social media, has a deep understanding of online communication, and excels at creating compelling content and facilitating meaningful interactions. You will be the voice of our client online, responsible for monitoring conversations, responding to inquiries, and developing strategies to grow our community.

About the Role

Our client is seeking a vibrant and engaging Community Manager to build and nurture their online communities. This role, based in Tlaquepaque, Jalisco , is vital for enhancing brand presence, fostering customer loyalty, and driving engagement across social media platforms and other online channels. The ideal candidate is passionate about social media, has a deep understanding of online communication, and excels at creating compelling content and facilitating meaningful interactions. You will be the voice of our client online, responsible for monitoring conversations, responding to inquiries, and developing strategies to grow our community.

• Develop and implement social media strategies to increase brand awareness and engagement.
• Create, curate, and schedule engaging content across various social media platforms (Facebook, Instagram, Twitter, LinkedIn, etc.).
• Monitor social media channels for mentions, comments, and relevant conversations, responding in a timely and professional manner.
• Engage with community members, fostering positive relationships and addressing customer inquiries or concerns.
• Identify and engage with influencers and brand advocates.
• Analyze social media performance metrics and generate reports on key insights and trends.
• Collaborate with marketing and communications teams to ensure brand consistency and alignment with campaign objectives.
• Stay up-to-date with the latest social media trends, tools, and best practices.
• Manage online reputation and elevate issues as needed.

• Bachelor's degree in Marketing, Communications, Public Relations, or a related field.
• Minimum of 3 years of experience as a Community Manager or Social Media Manager.
• Proven track record of building and managing successful online communities.
• Excellent written and verbal communication skills, with a knack for creative and engaging copywriting.
• Deep understanding of major social media platforms and their respective audiences.
• Experience with social media management tools (e.g., Hootsuite, Buffer, Sprout Social).
• Proficiency in social media analytics and reporting.
• Strong customer service orientation and problem-solving abilities.
• Ability to work independently and collaboratively in a remote or hybrid setting in Tlaquepaque, Jalisco .
• Creative thinker with a passion for building connections.

Our client offers a competitive salary, comprehensive health benefits, opportunities for professional development, and a flexible work arrangement. Benefits include paid time off, regular team virtual events, and a dynamic and creative work culture. This position in Tlaquepaque, Jalisco provides a fantastic opportunity to grow your career in community management.

Additional Information
Job Number
Job Category Human Resources
Location Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta Jalisco 48335, Mexico
VIEW ON MAP ( Full Time
Located Remotely? N
Position Type Management
JOB SUMMARY
Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization's mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.
CANDIDATE PROFILE
Education and Experience
- 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified t