Senior CX Strategy

DiDi Global is seeking an experienced CX Ops Manager in Mexico City to design and execute the CX strategy for the Payments line. You will map current and future processes, perform deep-dive analyses, and craft a service delivery strategy to ensure a great user experience while improving internal efficiency. You will collaborate with teams across China and...

McGraw Hill is seeking a Senior Manager of Customer Experience for LATAM and South America in Mexico City. You will lead bilingual customer service operations, develop high-performing teams, and drive regional growth through transformation. Hybrid work with in-office Mondays and Wednesdays. Ideal candidates have 8+ years in CX or contact centers, 3–5...

Flexible Work Arrangement Mexico City, Distrito Federal, Mexico Full time R70106 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical...

Flexible Work Arrangement Mexico City, Distrito Federal, Mexico Full time R70106 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical...

Somos el Grupo QuintoAndar, el ecosistema inmobiliario más grande de América Latina. Guiados por el propósito de ayudar a las personas a amar el lugar donde viven, creamos tecnología y soluciones que simplifican toda la experiencia de la vivienda, desde el alquiler hasta la compra y venta. Estamos presentes en 6 países (Brasil, México, Argentina,...

Klar in Mexico City is seeking a Senior CX Specialist to evolve and scale our Customer Experience operations. You will own initiatives end-to-end, leveraging data, automation, and AI to improve customer journeys and operational efficiency.This full-time hybrid role requires collaborating across teams, designing scalable CX processes, and driving KPI-driven...

Company Overview DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

Company Overview DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

Rise is a data-driven, full-service media agency seeking a Manager, Search to lead a team across client portfolios and search strategies. You will oversee campaign planning, measurement, and reporting, ensuring accurate execution and scalable processes.The role requires managing remote and in-location teams, driving efficiency, and staying ahead of industry...