Customer Renewals

Cisco Systems, Inc. seeks a Customer Success Manager (CSM) to lead renewals for ThousandEyes customers, build long-term relationships, and act as a trusted advisor across sales and CS teams.You will become a ThousandEyes platform specialist and identify adoption and growth opportunities with customers. You will manage executive-level communications, drive...

110 Cisco Systems de Mexico, S.A. de C.V. is seeking a leadership-driven Customer Success leader to guide a Digital First CSM team in onboarding, adoption, and renewals.You will own renewal targets and forecast revenue across high-volume customer segments, shaping digital playbooks and automated journeys to maximize retention and expansion. You will...

Cisco Systems is seeking a Customer Success Manager in Mexico City to lead renewals and develop long-term relationships with ThousandEyes customers. You will onboard new clients, drive adoption, and collaborate with Sales and CS teams to identify growth opportunities.Responsibilities include acting as the main contact for customers, preparing communications,...

Cisco ThousandEyes is seeking a Senior Customer Success leader to drive adoption, retention, and revenue through a high-velocity team. You will mentor five Digital First CSMs, own renewal targets, and partner with Sales, Support, and Product to mitigate renewal risks and maximize customer value.The role emphasizes data-driven strategies, scalable digital...

As a Customer Success Manager (CSM) you will showcase your “Customer First” attitude, your passion for service and enjoyment of learning new technologies by leading our customer Renewals. You will be responsible for driving early renewals, developing long-term relationships with your assigned ThousandEyes customers, connecting with key business...

Leader, Renewals Location: Mexico City, Mexico Remote Type: Hybrid Time Type: Full time Job Description Meet the Team Welcome to Cisco’s Global Customer Experience (CX) organization, where customer success defines every milestone! This role leads a talented team of Renewal Managers across Mexico and Brazil, partnering with Latin America Sales Leaders,...

## Job DescriptionOur Renewals team protects and grows our subscription base by understanding each customer’s contract, designing creative solutions, and ensuring customers renew successfully and on time.**What you'll do**As Team Lead, North America SMB Renewals (based in Mexico City), you will lead, coach, and manage a team of Renewal Representatives...

As a Customer Success Manager (CSM) you will showcase your “Customer First” attitude, your passion for service and enjoyment of learning new technologies by leading our customer Renewals. You will be responsible for driving early renewals, developing long-term relationships with your assigned ThousandEyes customers, connecting with key business...

A leading customer service technology firm based in Mexico City seeks a Team Lead for North America SMB Renewals. This role involves coaching and managing a team of Renewal Representatives while also handling a personal book of business. You will focus on customer retention, identify growth opportunities, and enhance renewal methodologies. Candidates should...