Remote Healthcare CX Team Lead | BPO Leader
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Resolv Global is seeking experienced Team Leads for a fully remote healthcare CX operation supporting a US-based program. This hands-on leadership role demands BPO expertise, motivation, and the ability to oversee customer experience, productivity, quality, and day-to-day performance in a fast-paced setting.
You will coach a bilingual team, work US business hours, and manage remote operations from Mexico. The role is an Independent Contractor arrangement with weekly payments; strong