SAP PI‐PO

* Decline will set your Cookie preferences to "Required" and will prevent Kyndryl and its partners from collecting and using Cookie data to collect statistics and to provide you a personalized web experience and more relevant ads on third party websites.Who We AreAt Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.The RoleEnsure the correct, stable, and timely operation of the integrations managed through SAP PI/PO, as well as the operational and data‐consolidation processes within SAP CAR, including the transfer of information between SAP and external systems, the execution of retail processes (when applicable), and the validation of transactional flows. The role involves functional analysis, incident follow‐up, testing, documentation, and comprehensive support within the AMS operating model.
Main Responsibilities### 1) Incident and Request Management (AMS)* Analyze, diagnose, and resolve functional incidents related to SAP PI/PO, including integration monitoring, review of mappings, adapters, channels, queues, traces, and error logs.
* Address incidents and requests in SAP CAR, validating processes such as POSDTA, TLOG loading, sales, inventory, and data reconciliation.
* Verify the correct flow of information between SAP, PI/PO, CAR, and external systems, identifying deviations and implementing corrective actions.
* Manage tickets according to priority, impact, SLA requirements, and operational guidelines established by the AMS service model.### 2) Functional Analysis and Process Validation* Review and validate functional configurations and parameters in PI/PO and CAR, ensuring alignment with defined business processes.
* Assess data integrity, consistency, and behavior across integrations, validating the logic implemented in mappings, business rules, and transformations.
* Ensure correct end‐to‐end execution of processes dependent on interfaces and data repositories (retail, sales, inventory, POS operations, etc.).
* Document findings, analysis results, applied solutions, and recommendations.### 3) Technical Coordination within the SAP Ecosystem* Collaborate with ABAP, integration, infrastructure, network, DBA teams, and other SAP modules to resolve incidents with cross‐module dependencies.
* Coordinate technical adjustments derived from incidents or change requests (mappings, rules, connections, certificates, connectivity, CAR configurations).
* Ensure the correct implementation of solutions in accordance with AMS governance and established operational standards.### 4) Documentation and Operational Compliance* Maintain up‐to‐date functional documentation, including configurations, test evidence, integration flows, diagrams, critical parameters, and operational guidelines.
* Prepare documentation required for audits, process reviews, or internal control changes.
* Record recurring solutions and best practices to strengthen team knowledge and operational continuity.### 5) Support for Testing, Changes, and Releases* Participate in SIT/UAT functional testing related to PI/PO and CAR, validating fixes, integrations, data loads, and adjustments.
* Validate functional deliverables during release cycles, ensuring operational continuity following changes in integrations or CAR processes.
* Provide support during post‐release stabilization, monitoring integrations, queues, POSDTA loads, TLOGs, and data‐processing flows.### 6) Continuous Improvement within the AMS Model* Identify opportunities to optimize integrations, flows, business rules, and processes related to SAP PI/PO and SAP CAR.
* Propose actions to improve stability, performance, and functional traceability.
* Contribute to initiatives focused on automation, documentation enhancement, and operational efficiency.Who You AreRequired Technical KnowledgeSAP PI/PO Functional Experience* Interface monitoring and end‐to‐end operational oversight.
* Graphic and Java‐based mappings, including mapping logic validation.
* Adapter handling (File, JDBC, SOAP, REST, IDoc, RFC, etc.).
* Configuration and troubleshooting of communication channels.
* Management of synchronous and asynchronous messaging scenarios.
* Error detection, trace analysis, and troubleshooting across integration flows.SAP CAR Functional Experience (ideally in the following areas)* POSDTA processing and monitoring.
* TLOG loading and transactional data processing.
* Retail processes such as sales, inventory, and movement postings.
* Data reconstruction,