Remote L2 Support Engineer
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Unknown is seeking a Customer Support Specialist to join a remote-first team operating across Mexico. You will handle inquiries via email, chat, and phone, document interactions in the CRM, and educate customers on product usage.
The role emphasizes proactive issue resolution and collaboration with cross-functional teams. Ideal candidates will have proven customer support experience, strong Spanish communication, and the ability to work independently in a home-office setup with reliable