Technical Support Engineer
hace 2 semanas
Territory in charge: Latam + Europe region
Pre-Sales:
- Conduct quality product training and technical guidance to customer to resolve technical problems
- Build quality relationship with customers and managers
- Provide in house technical support to sales staff
- Leading the design of the program for the customer
- Constantly collect and feedback on customers and market’s demand toward company’s products
- Product related testing as per customer application requirement
- After-sales technical support (training, maintenance, hands-on repair, remote support)
- Feedback product related issues to research and development personnel for improvement
- Summarize issues and organize them into technical questions on reporting
- Develop and produce quality guidelines materials as per customer requirement
- Good written and spoken communication skills
- Support focus mind, capable to solve / simplify customer challenges
- Willing to learn and patience when dealing with tight timelines
- Good analytic thinking and ability of solving the technical problems
- Be friendly, energetic, passionate independently
- Candidate must possess at least Diploma/Bachelor’s Degree in Software/Electronics/Electrical Engineering or equivalent is required
- Technical competency in android POS or any relevant experience will be bonus
- Must have IT knowledge and hand-on person
-
Technical Support Engineer
Encontrado en: Talent MX C2 - hace 3 semanas
Ojo de Agua, México iMin A tiempo completoMain Duties and Responsibilities:Territory in charge: Latam + Europe regionPre-Sales:Conduct quality product training and technical guidance to customer to resolve technical problemsBuild quality relationship with customers and managersProvide in house technical support to sales staffLeading the design of the program for the customerConstantly collect and...
-
Senior Technical Support Engineer
Encontrado en: Jooble MX O C2 - hace 3 semanas
Ciudad de México Aspen Technology, Inc. A tiempo completoSr Technical Support Engineer page is loaded Sr Technical Support Engineer Apply locations Mexico (remote) time type Full time posted on Posted Today job requisition id R5782 The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any...
-
Technical Support Engineer
Encontrado en: Talent MX C2 - hace 3 semanas
Naucalpan de Juárez, México Virtualent A tiempo completoTechnical Support Engineer - PEGA DevelopmentVirtualentAre you a tech-savvy problem solver looking for a new opportunity? Look no further, Virtualent is seeking a talented Technical Support Engineer with expertise in PEGA development to join our team!About UsAs a leading staffing company, Virtualent is dedicated to connecting top talent with innovative...
-
Technical Support Engineer
Encontrado en: beBee jobs MX - hace 1 semana
Ciudad de México, Ciudad de México Softbank Investment advisers A tiempo completoAbout Automation Anywhere Welcome to Automation Anywhere. We're on a singular and unwavering mission to democratize automation and create a better future for everyone, liberating people from mundane, repetitive tasks, and allowing them more time to use their intellect and creativity. Job Description Automation Anywhere is the leader in intelligent...
-
Controls Engineer Technical Support
Encontrado en: Jooble MX O C2 - hace 3 semanas
Ciudad de México Tiger Text A tiempo completoDematic has a need for a Controls Engineer in Dematic's Technical Support group, Customer Service. The successful candidates will have experience working in the material handling industry and directly working with customers remotely using schematics and PLC logic to find and isolate the issue. What we offer : This is What You Will do in This Role : ...
-
Tier 3 Technical Support Engineer
hace 4 días
Ciudad de México Transmit Security A tiempo completo**About the role**: We are looking for an experienced Technical Support Engineer to provide excellent customer service and to promote our values throughout the entire support team. Transmit Customer Support provides technical assistance by resolving complex technical issues by triaging, troubleshooting, performing root cause analysis, and restoring the...
-
Implementation & Support Engineer
hace 2 semanas
Ciudad de México Human Staff A tiempo completo**IMPORTANT COMPANY HAS AN IMMEDIATE NEED FOR**: **IMPLEMENTATION & SUPPORT ENGINEER** **Qualifications and Requirements**: - 1-3 years of technical customer service experience. - Bachelor of Computer Science or equivalent degree. - Excellent proficient business English - both verbal and written skills with the ability to communicate effectively with...
-
Technical Support Engineer
hace 3 días
Ciudad de México Wallarm A tiempo completo**Short facts about us**: - We are a global remote-first team of 100+ people in 10+ countries. - We have been protecting our clients since 2014. - The company has raised over $10M in investments. - The company passed Y Combinator, the most prestigious incubator in Silicon Valley, from which Dropbox, Stripe, Docker, etc. came out. **Our product**: Wallarm...
-
Support Engineer
hace 7 días
Ciudad de México Servicios Comerciales Amazon M A tiempo completo3+ years industry experience in programming and/or technical support roles. - Experience troubleshooting and debugging technical systems. - Experience in Unix or Linux OS. - Proficiency in one or more general-purpose programming languages, such as: Java, C/C++, C#, Objective C, Python, JavaScript. Good storytelling starts with great listening. At Audible,...
-
Support Engineer
hace 2 semanas
Ciudad de México Audible A tiempo completoGood storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes. ABOUT THIS ROLE Audible is looking for a dynamic and motivated Support Engineer to join a growing team. If you...
-
Ets Ops Senior Technical Support Engineer
hace 2 días
Ciudad de México Thomson Reuters A tiempo completoAs an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter. Whether solving for today’s challenges or tomorrow’s aspirations, you will work with the industry’s brightest thinkers on diverse projects,...
-
Technical Support Engineer
Encontrado en: Jooble MX O C2 - hace 3 semanas
Ciudad de México Tiger Text A tiempo completoWhat You'll Do Cisco Umbrella is looking for a Customer Support Engineer (Tier I) to join our Support Team. At Cisco Umbrella, Customer Support is marketing. Helping our customers is the best way to give to our brand and you're our ambassador in this mission. This is an opportunity to join a fast-growing distributed team where you will be able to...
-
Technical Support Analyst
hace 4 días
Ciudad de México Cambridge University Press & Assessment A tiempo completoTech Support Analyst **Salary**: 19,400 MXP monthly Location: Mexico City Contract: Permanent We are looking for a Tech Support Analyst to join our global Tech support team, investigating and resolving technical support issues on Cambridge University Press & Assessment digital products. We are Cambridge University Press & Assessment (CUPA), a...
-
Support Engineer, Audible
hace 7 días
Ciudad de México Audible A tiempo completoAt Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with...
-
Technical Support Specialist
hace 2 días
Colonia Lomas de Chapultepec, México xperiencify.com A tiempo completoTechnical Support Specialist We're dedicated to revolutionizing the way the world approaches online education, and we need your skills, passion and enthusiasm to do it. We're looking for our new Technical Support Specialist - someone who'll be obsessed with the challenges of: - Helping users identify and solve technical problems related to creating and...
-
Junior Technical Support Engineer
hace 7 días
Ciudad de México Improvado A tiempo completo**Mission** Improvado is committed to empowering the revenue of marketing teams to make business decisions through data simplification. Today, data lives in many different silos and business users need to rely on scarce technical resources in order to get the answers they need to do their job effectively. Improvado is changing that! **Product &...
-
Support Engineer, B2B Payments
hace 7 días
Ciudad de México Servicios Comerciales Amazon M A tiempo completo2+ years of development or technical support experience - Experience troubleshooting and debugging technical systems - Experience in Unix or Linux OS - Experience scripting in modern programming languages - Proficiency in one or more general-purpose programming languages, such as: Java, C/C++, C#, Objective C, Python, JavaScript. As a Support Engineer on...
-
Technical Requirements Management Engineer
hace 4 días
Ciudad de México Stellantis A tiempo completo**Job ID**: 2000535 **Career Area**: Engineering **Job Category**: Engineering **Location**: FCA Mexico - Santa Fe Corporate Services 1210, MX **Date Posted**: January 9, 2023 **Brand**: FCA Group Job Overview **Qualifications**: The Requirements Management Engineer will be responsible for the development of technical requirements, synthesis and...
-
Technical Support Manager
hace 4 días
Ciudad de México DFO Global Performance Commerce Limited A tiempo completo**GPC **is on a mission to deliver superior eCommerce software and we need people that love: - Software - Technology - eCommerce **GPC **is global in operations, culture, and language with offices in New Jersey, San Diego, Vancouver, Mexico City, Sao Paulo, The Hague, Hong Kong, Ho Chi Minh, Manila and Brisbane. SUMMARY: GPC has an immediate opening for a...
-
Product Support Engineer
Encontrado en: Jooble MX O C2 - hace 7 días
Ciudad de México ENEA A tiempo completoENEA is looking for a dynamic Product Support Engineer with excellent knowledge of the telecommunications industry based out of Mexico/LATAM region. You must be technically adept as per the skills outlined below and having business analysis; communication and customer presentation skills will be considered a plus. The successful candidate must be a good...