It Business Analyst
hace 2 semanas
BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market.
We are a company of innovators and independent thinkers that brings together talented employees, meaningful work, and amazing technology in a unique environment.
At BorgWarner we constantly work towards our vision of a clean and energy-efficient world.
Our Culture
We believe health and safety of our employees are a top priority, we care about our local communities and the global environment.
BorgWarner promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration.
Career Opportunities
We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies and future vision.
We offer a strong local presence and interesting global opportunities.
Start your future with BorgWarner now
Job purpose
BorgWarner is currently looking for a "dynamic, results driven" individual to join as an IT Service Delivery Coordinator at our BorgWarner Ramos Arizpe, Coahuila.
Key responsibilities
- Responsible for ensuring that IT services are seamlessly delivered to clients of the organization
- Manages the regional IT functions which include the Service Desk and IT Governance (ITIL, PMO, Financials)
- Has special focus on managing our Client Technicians to deliver to the expected service-demand of our sites
- Manages service delivery of IT Infrastructure services at multiple locations
- Establishes and manages the regional IT Service Catalog
- Establishes and manages the regional IT Service Level Agreements
- Builds IT service relationship with customers
- Ensure quality services are performed to the agreed SLA
- Ensure that systems, processes and methodologies specified are followed and to ensure effective monitoring, control and support of service delivery
- Provide reports on an agreed schedule (or on request), including management and financial performance reports
- Attend client service review meetings; areas covered will include performance reports, service improvements, quality, and processes
- Establishes and implements short and long-term strategies to deliver services to customers within reasonable schedules and budgets
- Connects the business to technology
- Executes vendor-management - managing suppliers in/and outsourcing contracts
- Drives ITIL framework throughout IT organization including:
- Incident/problem management
- Change management
- Service Level management
- Financial management
A successful Service Delivery Coordinator will have:
Education /Experience Qualifications
- BA/BS Computer Science or related field
- 5 years working in Information Technology
- Experience with ITIL framework - certification is a plus
- Excellent Program/Project management skills
- Demonstrable experience of working in a Service Delivery management capacity
- Experience working with Automotive Sector/Organizations
Knowledge
- ITIL
- Project Management Methodologies/Processes
- Root-Cause Analysis
Skills and Abilities
- Strong communications skills needed to interface with high-level customer representatives
- Communication development for IT and Non-IT leadership
- Experienced in business case / ROI development
- Experienced in functional and technical specification design
- Strong priority setting and planning skills
- Ability to publicly represent the company and department with internal and external clients
- Ability to use own judgment and initiative in problem resolution
- Experienced in Executive IT Support.
Requirements and Qualifications
Work Experiences
- Experience in implementing and executing towards a Service Management Framework in a large organization
- Comfortable presenting technical topics to business associates
- Ability to develop appropriation requests and cost justification for IT projects
Job Requirements
- Mexico based - approx.
80% travel
- Ability to work remotely
- Proficient in English
Preferred competencies:
- Customer Focus Process Management
- Informing Drive for Results
- Listening Action Oriented
- Priority Setting Dealing with Ambiguity
- Problem Solving Functional/Technical Skills
Establish good communication and working relationship with users and other sources of support and assistance such as:
- Plant Management Team and Staff
- Business Application Owners/Business Relationship Managers
- Infrastructure Service Teams
- Enterprise Level Service Areas
What we're looking for
Internal Use Only: Salary
Global Terms of Use and Privacy Statement
Please access the linked document by clicking
here
,
- Career Scam Disclaimer:_
- BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website.
To protect against career scams, job applicants should take the necessary precautions when interv
-
Gbs It Service Analyst
hace 3 semanas
Ramos Arizpe, Coahuila de Zaragoza, México General Motors A tiempo completo**Job Description**:As a Data Privacy Analyst, you will be responsible of processing Privacy request from GM customers in the US region, following standard operating procedures in alignment with best practices from our shared service center.It is expected your participation during the testing and deployment of new regions or states in the US, this position...
-
Business Performance Analyst
hace 2 semanas
Ramos Arizpe, Coahuila de Zaragoza, México Abb A tiempo completo**Company Overview:**A global leader in the transformation of society and industry, ABB is committed to driving diversity and inclusion across all dimensions. Our team welcomes and celebrates individual differences, fostering a culture of collaboration and innovation.**Job Description:**We are seeking an experienced Business Performance Analyst - Accounting...
-
Finance Analyst
hace 4 semanas
Ramos Arizpe, Coahuila de Zaragoza, México GM A tiempo completoFinance Analyst - Product Cost & Inventory (Level 6)Join to apply for the Finance Analyst - Product Cost & Inventory (Level 6) role at General Motors de México.Work Arrangement:This role is categorized as hybrid. The successful candidate is expected to report to Ramos Arizpe- Coahuila three times per week, at minimum, or other frequency dictated by the...
-
It Business Analyst
hace 3 semanas
Ramos Arizpe, Coahuila de Zaragoza, México Sanhua México Industry A tiempo completo_**Requirements**:_- Degree: Infomration technology or computer science knowledge and skill.- 5 years of experince in a similar position.- WMS system implementation, configuration and development.- Scripting languages i.e., python/SQL/Java.- Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of...
-
It Business Analyst
hace 3 semanas
Ramos Arizpe, Coahuila de Zaragoza, México Sanhua México Industry A tiempo completo_**Requirements**:_- Dedree: Information technology or computer science knowledge and skill.- WMS System implementation, congiguration and development.- Scriting languages i.e,.python/SQL/Java- Strong analytical skills with the ability to collect, organize, analyze and disseminatesignificant amounts of information with attention to detail and accuracy.-...
-
Finance Analyst- Product Cost
hace 4 semanas
Ramos Arizpe, Coahuila de Zaragoza, México GM A tiempo completoFinance Analyst- Product Cost & Inventory (Level 6)Join to apply for the Finance Analyst- Product Cost & Inventory (Level 6) role at General Motors de México.The roleThis is for a Product Cost & Inventory role under the GBS organization. The successful candidate will be responsible for month-end closing activities, including calculating for Product Cost &...
-
Cost Accounting Analyst
hace 2 semanas
Ramos Arizpe, Coahuila de Zaragoza, México Abb A tiempo completo**Cost Accounting Analyst**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations.Together, we are...
-
Finance Analyst- Product Cost
hace 4 semanas
Ramos Arizpe, Coahuila de Zaragoza, México General Motors A tiempo completoFinance Analyst- Product Cost & Inventory (Level 6)Finance Analyst- Product Cost & Inventory (Level 6)Apply remote type Hybrid locations Ramos Arizpe, Coahuila, Mexico time type Full time posted on Posted 3 Days Ago job requisition id JR-202504600Job DescriptionThe role This is for a Product Cost & Inventory role under the GBS organization.The successful...
-
It Project Lead
hace 1 semana
Ramos Arizpe, Coahuila de Zaragoza, México Sanhua México Industry A tiempo completo**About the Role:**We are seeking a skilled It Project Lead to oversee entire project life cycle. This role will be responsible for defining scope and implementing project plans according to project methodology.**Key Responsibilities:**Select, onboard, and orient team members assigned to projects.Clearly define purpose and background for each project.Provide...
-
It System Analyst
hace 2 semanas
Ramos Arizpe, Coahuila de Zaragoza, México Sanhua México Industry A tiempo completo**EXPERIENCIA EN**:- Implementación, configuración y desarrollo de sistemas OA, SAP y WMS.- Business análisis, SQL, Java, Python intermedio - avanzado.- Creación de diagramas de flujo para desarrolladores.- Control de documentación de todo el trabajo de análisis, configuración y desarrollo.- Implementación de mejores prácticas para la escalabilidad,...
-
Business Analyst
hace 2 días
Ramos Arizpe, Coahuila de Zaragoza, México General Motors A tiempo completoYou will lead aspects of transformation and operations, at the business unit level and globally.You work largely within existing partnerships and networks to deliver pre-defined business objectives, while formally managing a team.Your role may also require working within an influence model.**Additional Job Description**The Data Performance and Insights...
-
Senior Financial Analyst
hace 1 semana
Ramos Arizpe, Coahuila de Zaragoza, México General Motors A tiempo completoWe are seeking a highly skilled Senior Financial Analyst to join our team. This individual will be responsible for demonstrating deep functional knowledge and broad experience to work autonomously on complex business issues, assisting Leadership with strategy development.Key Responsibilities:Analyze business results (vs. forecast, budget, and prior year) to...
-
Controlling Analyst
hace 4 semanas
Ramos Arizpe, Coahuila de Zaragoza, México ZF Friedrichshafen AG A tiempo completoAre you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you'll have the opportunity to shape the future of mobility. Join us and be part of something extraordinaryControlling AnalystCountry/Region: MXLocation: Ramos Arizpe, COA, MX, 25900About the teamZF is a global technology company that supplies...
-
Financial Analyst
hace 2 días
Ramos Arizpe, Coahuila de Zaragoza, México Abb A tiempo completoJob OverviewWe are seeking a highly skilled Financial Analyst to join our team at ABB. As an Operations Finance Analyst, you will be responsible for collecting and analyzing financial metrics, identifying trends and problems, and communicating information to relevant groups.Your Role and ResponsibilitiesPerform analyses of business performance versus plan...
-
Infrastructure Analyst
hace 2 semanas
Ramos Arizpe, Coahuila de Zaragoza, México John Deere A tiempo completoThere are 7 billion people on this planet.And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate.Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere.And it's why we're investing in our people and our technology like never before in our...
-
A/R Analyst
hace 1 semana
Ramos Arizpe, Coahuila de Zaragoza, México Motus - Mexico A tiempo completoThe Shared Services Accounts Receivable Analyst at Motus is responsible of cash collections from customer receipts, for several different entities in accordance with standard accounting procedures, will foster a good customer relationship by providing timely customer support and problem resolution.At the same time, maximizing cash flows within collections...
-
Finance Analyst- Product Cost
hace 4 semanas
Ramos Arizpe, Coahuila de Zaragoza, México General Motors of Canada A tiempo completoJob DescriptionThe roleThis is for a Product Cost & Inventory role under the GBS organization. The successful candidate will be responsible for month-end closing activities, including calculating for Product Cost & Inventory accounts, posting manual journals, preparing reports, ensuring that processing is done with high quality – accurate, timely and...
-
Human Resources Business Partner
hace 2 semanas
Ramos Arizpe, Coahuila de Zaragoza, México Abb A tiempo completo**Human Resources Business Partner**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations.Together, we...
-
Gbs Shared Service Center Analyst
hace 3 semanas
Ramos Arizpe, Coahuila de Zaragoza, México General Motors A tiempo completo**US Data Privacy Analyst****Additional Job Description****Knowledge / Qualification**:- College education degree (Complete) preferable in IT- Prior experience in service delivered in IT (Preferable)- English Proficient in writing and speaking- Proficiency in MS Office - Excel advanced are mandatory.- Power BI (as well as Share Point)- Demonstrated technical...
-
Gbs Shared Service Center Business Analyst
hace 4 semanas
Ramos Arizpe, Coahuila de Zaragoza, México General Motors A tiempo completoDirigirá aspectos de transformación y operaciones, a nível de unidad de negocios y globalmente.Trabaja en gran medida dentro de las asociaciones y redes existentes para entregar objetivos comerciales predefinidos, mientras administra formalmente un equipo.Su rol también puede requerir trabajar dentro de un modelo de influencia.**Additional Job...