Consultant, Crm Support

hace 2 semanas

Monterrey, Nuevo León, México Danfoss A tiempo completo

Requisition ID: 38132- Job Location(s): Monterrey, MXAs our new colleague, you will be part of a well-functioning global team of committed and skilled IT consultants, who are front runners within CRM, implementing the One CRM solution for Danfoss.
**Responsibilities**:
Responsibilities for this position include, but are not limited to, the following.
- Collaborate with cross-functional teams to analyze business requirements and implement solutions to enhance the functionality and usability of the Salesforce platform.
- Develop and maintain documentation, including knowledge base articles and training materials, to support end-users and facilitate knowledge sharing within the team.
- Stay updated on the latest Salesforce releases, features, and best practices to proactively identify opportunities for system improvements and optimize the use of Salesforce capabilities.
- Participate in project initiatives, such as system upgrades, migrations, and integrations, by providing technical expertise and support to ensure successful implementation and deployment.
**Background & Skills**:

- Bachelor's degree in Computer Science, Information Technology, or related field.
- Salesforce certifications (e.g., Salesforce Administrator, Salesforce Certified Platform App Builder) are preferred, but not mandatory.
- Strong understanding of CRM processes and best practices, with the ability to analyze business requirements and translate them into technical solutions.
- Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.
- Proven ability to work independently and collaboratively in a fast-paced environment, with a strong sense of ownership and accountability.
- Experience with Salesforce Lightning Experience, Apex and Visualforce is a plus

**Employee Benefits**:
We are excited to offer you the following benefits with your employment:

- Bonus system
- Paid vacation
- Flexible working hours
- Personal insurance
- Communication package
- Opportunity to join Employee Resource Groups
- State of the art virtual work environment

**Danfoss - Engineering Tomorrow**:
At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow.
No transformation has ever been started without a group of passionate, dedicated and empowered people.
We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business.
To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are.
It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.
Following our founder's mindset "action speaks louder than words", we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.
Danfoss is an EO employer and VEVRAA Federal Contractor.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.
Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off
- and on-highway equipment.
We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
Our innovative engineering dates back to 1933.
Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.
Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off
- and on-highway equipment.
We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
Our innovative engineering dates back to 1933.
Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.

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