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Associate Customer Service Rep

hace 1 mes

Tijuana, Baja California, México Ensambles Hyson S.A. De C.V A tiempo completo

**POSITION RESPONSIBILITIES**:
Primary responsibilities are design irrigation systems and provide customer support in resolving property design or product technical issues over the telephone during our high season.
**RESPONSIBILITIES INCLUDE**:

- Using CAD and other software, design irrigation systems in compliance with local, state or regional codes.
- Evaluates customer design requests for irrigation requirements and design intent.
- Analyzes and resolves irrigation design problems creatively, accurately and efficiently.
- Creates irrigation system designs with mínimal assistance.
- Performs routine general administrative tasks like reporting and recording design related information.
Data entry information in customer data base.
May assist in general tasks within the RBTS group.
- Assists with identifying areas of need and proposing appropriate solutions.
- Must meet and comply with department and company policies, procedures, objectives and regulations.
**MINIMUM QUALIFICATIONS**:

- Technical education certificate required.
- Must have experience using CAD programs; understands technical concepts.
- Able to understand written English at an intermediate level.
- Basic knowledge of MS Office tools and Adobe Acrobat.
- Works well in a team environment; customer Service oriented.
- Creatively solves problems; capable of handling various projects or tasks at the same time (multitasker).
**DESIRED QUALIFICATIONS**:

- BA/BS Degree in Architecture, Civil Engineering, Agronomy or similar education.
- Telephone customer service experience.
Tipo de puesto: Por obra o tiempo determinado

Sueldo: $1.00 - $2.00 al mes

Horario:

- Lunes a viernes

Prestaciones:

- Vales de despensa

Tipos de compensaciones:

- Bono de productividad

Educación:

- Técnico superior trunco o en curso (Deseable)

Lugar de trabajo: Empleo presencial