Technical Support Clerk

hace 1 semana


Ciudad Apodaca, Nuevo León, México Danfoss A tiempo completo

Requisition ID: 30835- Job Location(s): Apodaca, MXDanfoss está buscando un empleado de soporte técnico entusiasta para desarrollar actividades de soporte interno y externo, siguiendo los procesos de la empresa.
El alto enfoque en servicio al cliente, la experiência técnica y excelentes habilidades de comunicación son necesarios, ya que tendrá contacto diario con los clientes y será una influencia directa en su satisfacción.
**Responsibilities**:
Las responsabilidades de este puesto incluyen, entre otras, las siguientes:

- Soporte Técnico: Proporcionar soporte técnico por teléfono, correo electrónico y otros canales según sea necesario.
Realizar cálculos de carga y referencia cruzada de productos.
Hacer preguntas específicas a los clientes para comprender rápidamente la raíz del problema.
- Control de Documentación: Proporcionar documentación técnica como hojas de datos, folletos, etc.
- Escalación de Problemas: Escalar adecuadamente los problemas no resueltos a los equipos internos apropiados
- Solución Técnica de Problemas: Proporcionar soluciones según las necesidades y requisitos del cliente.
- Administración de Tareas: Priorizar y administrar varios problemas a la vez.
**Background & Skills**:
En Danfoss, creemos que un lugar de trabajo diverso e inclusivo fomenta la creatividad, la innovación y una perspectiva más amplia en la toma de decisiones.
Numerosos estudios han encontrado que las mujeres y las personas de color tienen más probabilidades de postularse solo cuando cumplen con todos los requisitos enumerados en la oferta de trabajo.
Incluso si no marca todas las casillas, lo alentamos a presentar su solicitud de todos modos.
Tenemos curiosidad por saber cómo puede aportar nuevos conocimientos al puesto o a Danfoss como organización.
Técnico en refrigeración, electrónica, automatización, mecánica (Título Mandatorio)

6 meses - 1 año de experiência en el departamento de soporte técnico.
Excelentes habilidades de comunicación y colaboración

Alto sentido de urgencia y un alto enfoque al cliente

Resolución de problemas, proactividad y análisis de información.


  • Data Entry Clerk

    hace 2 semanas


    Ciudad Apodaca, Nuevo León, México Jouyll A tiempo completo

    **Apodaca**:**Mexico**:We are looking for a Data Entry Clerk to provide administrative support to our team.For this role, a strong Internet connection is required, along with experience using communication tools.Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum...


  • Ciudad Apodaca, Nuevo León, México Schneider Electric A tiempo completo

    Schneider Electric is a leading global player in the digital transformation of energy management and automation.We are seeking a highly skilled Technical Support Specialist to join our team in providing exceptional customer service and support for our products.Key Responsibilities:Provide technical assistance to customers via phone, email, and other...


  • Ciudad Apodaca, Nuevo León, México Johnson Controls A tiempo completo

    **Job Summary**We are looking for an experienced IT Support Coordinator to join our team at Johnson Controls. The successful candidate will be responsible for coordinating technical support activities, communicating with stakeholders, and identifying solutions to complex technical problems.**Key Responsibilities**- Coordinate technical support activities,...


  • Ciudad Apodaca, Nuevo León, México Schneider Electric A tiempo completo

    We are looking for a highly skilled Schneider Electric Technical Support professional to join our team at the Apodaca Mty 1 location.About the Job:This is an exciting opportunity to work with innovative electrical solutions and make a significant contribution to our manufacturing processes.As a Schneider Electric Technical Support specialist, you will play a...


  • Ciudad Apodaca, Nuevo León, México Johnson Controls A tiempo completo

    About the RoleWe are currently seeking a skilled Technical Product Support Manager to join our team at Johnson Controls. As a key member of our engineering department, you will be responsible for providing technical product support and collaborating with cross-functional teams to drive business success.The successful candidate will have a strong background...


  • Ciudad Apodaca, Nuevo León, México Schneider Electric Gruppe A tiempo completo

    This service is set to disconnect automatically after {0} minutes of inactivity. Your session will end in {1} minutes. Click OK to reset the timer to {0} minutes.You have been signed out. This service is set to sign out after {0} minutes of inactivity.Job Description - Technical Support Engineer (009C5F)Schneider Electric has an opportunity for a Advanced...


  • Ciudad Apodaca, Nuevo León, México Schneider Electric A tiempo completo

    Schneider Electric has an opportunity for a Advanced Technical Support Engineer in our PIIT Location.Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 135,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and...


  • Ciudad Apodaca, Nuevo León, México Schneider Electric A tiempo completo

    Schneider Electric has an opportunity for a Advanced Technical Support Engineer in our PIIT Location.Schneider Electric creates connected technologies that reshape industries, transform cities, and enrich lives. Our 144,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software,...


  • Ciudad Apodaca, Nuevo León, México Abb A tiempo completo

    **Technical Sales Support Leader**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations.Together, we are...


  • Ciudad Apodaca, Nuevo León, México Schneider Electric A tiempo completo

    Schneider Electric has an opportunity for a Advanced Technical Support Engineer in our PIIT Location.Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives.Our 144,000+ employees thrive in more than 100 countries.From the simplest of switches to complex operational systems, our technology, software and...

  • Technical Support Clerk

    hace 1 semana


    Ciudad Apodaca, Nuevo León, México Danfoss A tiempo completo

    Requisition ID: 28307- Job Location(s): Apodaca, MXDanfoss está buscando un empleado de soporte técnico entusiasta para desarrollar actividades de soporte interno y externo, siguiendo los procesos de la empresa.El alto enfoque en servicio al cliente, la experiência técnica y excelntes habilidades de comunicación son necesarios, ya que tendrá contacto...


  • Ciudad Apodaca, Nuevo León, México Danfoss A tiempo completo

    Requisition ID: 30483- Job Location(s): Apodaca, MXDanfoss is looking for an experienced Technical Support & Applications Manager based in Mexico.**Responsibilities**:Responsibilities of this position include, but are not limited to, the following.- Management of the Technical Support & Application teams- Development of technical skills of the team members-...


  • Ciudad Apodaca, Nuevo León, México Johnson Controls A tiempo completo

    Job SummaryWe are seeking an experienced Field Service IT Technician to join our team at Johnson Controls. As a Field Service IT Technician, you will be responsible for providing technical support and assistance to customers across various locations.About the RoleConduct hardware installations and provide ongoing support for PCs, tablets, mobility devices,...


  • Ciudad Apodaca, Nuevo León, México Abb A tiempo completo

    Achieve excellence as an Electrical Technical Sales Support Specialist at ABB, where you will play a crucial role in empowering sustainable solutions. Our core values of care, courage, curiosity, and collaboration drive our mission to address global challenges.**About the Role:**This position reports to the EL Sales Support Manager - Commercial Operations....


  • Ciudad Apodaca, Nuevo León, México Abb A tiempo completo

    **Technical Sales Support Specialist**:**At ABB, we are dedicated to addressing global challenges.Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB...


  • Ciudad Apodaca, Nuevo León, México Schneider Electric A tiempo completo

    Schneider Electric is a pioneer in the development of intelligent distribution systems and circuit protection products.We are looking for a talented Advanced Technical Services Engineer to join our team and provide technical expertise to customers and internal stakeholders.Job Summary:The successful candidate will be responsible for delivering exceptional...


  • Ciudad Apodaca, Nuevo León, México Abb A tiempo completo

    **Presales Support Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations.Together, we are...

  • Customs Clerk

    hace 3 semanas


    Ciudad Apodaca, Nuevo León, México Gigg Express Inc A tiempo completo

    The Customs Clerk (PARS) is responsible for reviewing and processing Customs documentation for Canada Border basic releases and confirmations.The person in this role must always ensure timely and accurate execution of their work, while abiding by Company policies and procedures.This role includes providing support, and cross training in a fast paced, high...


  • Ciudad Apodaca, Nuevo León, México Schneider Electric A tiempo completo

    We are seeking a highly skilled Technical Equipment Expert to join our team at Schneider Electric's Apodaca Mty 1 location.About the Opportunity:This is an excellent chance to work with cutting-edge technology and make a significant impact on our manufacturing processes.As a Technical Equipment Expert, you will be responsible for ensuring the optimal...

  • Accounting Clerk

    hace 4 semanas


    Ciudad Apodaca, Nuevo León, México Lpi De México S. De R.L. De C.V. A tiempo completo

    LPI de Mexico, a subsidiary of Lifetime Products, Inc, is hiring for a dynamic, driven person to join the accounting team as an accounting clerk.This position will be focused on the accounts receivable side of the business dealing mainly with LPI de Mexico transactions and will be part of an accounting team at the Monterrey, Mexico facility.This position...