It Application Support Leader

hace 2 semanas


Monterrey, Nuevo León, México Consolide´ A tiempo completo

CONSOLIDÉ, brinda alternativas de ahorro en los costos asociados a la nómina y al recurso humano, reduciendo costos y eliminando la carga administrativa de procesos que no generan utilidad a su empresa.
Nos encargaremos de cálculos complejos como el Payroll (maquila de nómina) y de procesos de búsqueda especializados en reclutamiento.
IMPORTANTE EMPRESA DEL GIRO FINANCIERO A NIVEL GLOBAL, SE ENCUENTRA EN BUSQUEDA DE IT Application Support Leader

SI CUMPLES CON LO SIGUIENTE, POSTULATE
**REQUERIMOS**:
Lic.
En informática o ingeniería en Sistemas o a fin Concluida

**Género**: indistinto

Experiência en Mínima de 04 años en el puesto

Atención de clientes internos y externos

Administración, seguimiento de tareas y mejoras de los procesos

Análisis de problemáticas.
Supervisor de personal

Conocimientos en MySQL; armado de estructuras y Base de datos desde cero.
**jQuery**: De Consulta de alto nível con uso de mucho volumen de información.
BI (inteligencia de negoción); análisis de información

Desarrollo.Net

Deseables metodologías ágiles

**RESPONSABILIDADES Y ACTIVIDADES**:
Asignación de tickets a los integrantes del equipo y seguimiento.
Coordinación de los horarios de trabajo del equipo de HelpDesk

Seguimiento al monitoreo de clientes mediante la herramienta PRTG

Elaboración de soportes y/o reportes mediante la plataforma SQL

Creación de manuales de procesos

Seguimiento a métricas y mejoras del departamento

Seguimiento a los procesos de calidad del departamento

Supervisar la respuesta en tiempo y forma de las solicitudes (Tickets)

Análisis y solución de Problemáticas reportadas interna y externamente

**Modalidad**: presencial

**Zona de trabajo**: Monterrey, Nuevo León

** LOS CANDIDATOS SERAN CONTACTADOS CON LADA 998 DE QUINTANA ROO**

**OFRECEMOS**:
**Sueldo Bruto**: $21,000.00

Prestaciones de ley

30 días Aguinaldo

10% Vales de despensa

Seguro de Vida

Seguro Gastos Médicos Mayores

10 días de vacaciones (1er año)

13% Fondo de Ahorro



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