Intake Receptionist Home Office

hace 2 semanas


Ciudad de México, Ciudad de México Job Duck A tiempo completo

**_JOB DUCK IS HIRING INTAKE RECEPTIONISTS
- **

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential.
We connect you with rewarding, **remote job opportunities **with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification for 3 years in a row
**Role Overview**:We're currently on the lookout for **Intake Receptionists, **who are the first point of contact for potential and existing clients.
**Your role?
**Help identify the extent to which our services match the client's needs.
You will also record details and case histories before a client's appointment.
You will also act as an essential part of the team to ensure a smooth flow for a client's customer journey
**Your Responsibilities Will Include:
- Screening, referring, updating, and keeping track of referral contacts.
- Taking action as a backup when the company's receptionist is not in office.
- Scheduling meetings and consultations.
- Completing all intake paperwork and entering it into the business's system through CRM.
- Filing and maintaining electronic documents and records.
- Maintaining a lead generation database to support business growth.
Constant learning of the client's processes materials to improve internal strategies.
**What We're Looking For:
- **15 months of experience in a related field **or a related degree.
- Customer-focused communication skills
- **Advanced/native-level English (written and spoken) **.
- Killer organizational and planning abilities.
- Ability to maintain confidentiality and attention to detail.
- Excellent verbal and written communication skills.
- Phone etiquette.
- Stellar time-management skills.
- **Your own reliable PC, headset, and a speedy internet (at least 3MB/s) **.
**What's In It For You?
- Monthly Compensation of $18,550 MXN.
- **Paid time off **and holiday pay.
- Overtime pay (where applicable).
- Social Security benefits.
- Maternity leave.
- 13th month payment.
- Profit sharing (where applicable).
- Referral and annual **bonuses.
**:

- **100% Remote, **Full-Time, Long-Term Career Opportunity.
- Parental leave.
- Opportunities for professional development and training.
- Dedicated support from our team.
- A chance to work with clients who share our values.
Do you have your own equipment to work from home?



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