Contest & Incentive Analyst

hace 2 semanas


Ciudad Delicias, Chihuahua, México Ford De México A tiempo completo

**Contest & Incentive Analyst**:

- Marketing & Sales (MS)
- Santa Fe General Office

**Detalles del empleo**

WHO WE ARE:
Ford Motor Company was built on the belief that freedom of movement drives human progress.
It's a belief that has always fueled our passion to create great cars and trucks.
And today, it drives our commitment to become the world's most trusted mobility company, designing vehicles or a smart world that help people move more safely, confidently and freely.
To do this, we are investing in technology, and businesses focusing on micro-transit, commercial solutions for fleet customers, enhancing the vehicle ownership experience and developing the Transportation Mobility Cloud, which will host mobility-related solutions.
- THE ROLE:
The C&I (Contest & Incentive) analyst position will be responsible for administration of VM (Variable Marketing) programs including program loading, Regional support, Dealer interface and ESP administration.
OUR IMPACT:
**Program Loading**
- _ Upload variable marketing programs into ISIS and assist analysts with questions_
- Implementation and management of variable marketing programs (retail & fleet)
- Provide ideas and test new programs before implementation
- Input and update of GOaLS (Global Ordering and Logistics System) tables for active Fleet programs
- Identify, interface and resolve system related issues with various I.T.
Support Teams

**Regional Support**
- _ Partner collaboratively to assist in developing programs_
- Process Off-Invoice discounts in QAD including Annual Sales Objective (ASO)
- Research and reconciliation of VIN lists of Hit and Win and Volume Programs calculations
- Conduct training and provide job aids (such as, Smart VINCENT training) as needed

**Dealer Interface**
- _ Research dealer exception requests and create miscellaneous payments_
- Assist dealerships with inquiries regarding payments, chargebacks and program guidelines

**ESP (Extended Service Plan) Administration**
- _ Run weekly ESP report and provide to vendor for warranty registration_
- Coordinate and run monthly ESP meetings with regional personnel
- Update and distribute ESP registration list

**Miscellaneous**
- _ Research and make recommendations regarding dealer and program issues_
- Lead in the testing of new system requests and the yearly disaster recovery testing
- Identify actions to further improve effectiveness of C&I processes
- Distribution of stored value cards to the appropriate market
- Research and resolve stored value card issues as they arise (i.e., lost, stolen cards)

WHAT YOU'LL NEED:
**Language Requirement**: This position will have daily interaction with Documents, systems and business partners and customers all in English.
Complete fluency in reading, writing and speaking English is mandatory.
**Primary Skills Required**: Detail and process oriented.
Strong customer handling skills.
Ability to troubleshoot and analyze problems with little or no supervision.
Ability to communicate effectively with multiple team members and work in a fast-paced group.
Ability and willingness to learn Ford proprietary computer systems.
**Additional Skills Preferred**: Knowledgeable in all MS Office software, including Word, Excel and PowerPoint.
Demonstrated auditing and process improvement skills/mindset.
**Experience Required**: A minimum of 3 years working experience, preferably within the automotive sector.
**Additional Experience Preferred**: Field sales or dealer channel experience a plus.
COMPANY DESCRIPTION:

- DISCLAIMER:
Ford Motor Company is an Equal Opportunity Employer, as we are committed with a diverse workforce, and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran and basis of disability.
FordMortor

**Id.
de solicitud asignado automáticamente**
- 62415BR

**Nível Idioma Inglés**
- Avanzado

**Disponibilidad para viajar**
- No

**Rotación de turnos**
- No

**Tipo de Contratación**
- GSR


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