Shared Services Supervisor, Requisition To Pay
hace 3 semanas
Requisition Number: 67706 Corning is vital to progress – in the industries we help shape and in the world we share.
We invent life-changing technologies using materials science.
Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives.
Our sustained investment in research, development, and invention means we're always ready to solve the toughest challenges alongside our customers.
Corning's businesses are ever evolving to best serve our customers, industries, and consumers.
Today, we accelerate and transform life sciences, mobile consumer electronics, optical communications, display, and automotive markets.
We are changing the world with: Trusted products that accelerate drug discovery, development, and delivery to save lives Damage-resistant cover glass to enhance the devices that keep us connected Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at the speed of light Precision glass for advanced displays to deliver richer experiences Auto glass and ceramics to drive cleaner, safer, and smarter transportation Role Purpose Corning Shared Services (CSS) supports Corning's global operations and delivers profitable growth through evolving processes, ensuring compliance, and executing vital transactions.
The CSS Supervisor, RTP, Americas will be responsible for leading the Requisition-to-Pay team in day-to-day Accounts Payable (AP) and AP Support transactions.
This person must be process and controls oriented, open minded, continuous improvement focused, and able to motivate the team for a high level of performance.
Ensures adherence to CSS Service Level Agreements (SLAs), Risk Control Matrices (RCMs), and drives continuous and controlled improvement processes throughout span of responsibilities Supervisory responsibility for the North America RTP Team Drives prioritization and clarity in day-to-day tasks for team Key Responsibilities Ensures that all RTP tasks are delivered as per the requirements of SLA, Standard Operating Procedure (SOPs), and Corning policies Lead team and day-to-day RTP Operations Responsible for daily RCM enforcement/monitoring Has point on internal and external RTP audits Assist with complex operational tasks such as payments, audits, tax processing, etc.
Develop and maintain KPI's that measure system, process, and team Escalation point for ERP related payment issues Prepares ad-hoc and regular analysis as requested by Stream Manager Takes responsibilities in scope of improvement projects Additional Responsibilities Champions PEX and Process Improvements Always be ready to support Corning's evolving businesses Eliminate 100% manual processing of today's standard service transactions Be a thought leader in digital transformation leading with DSaaS – in and out of Corning Challenge and lead team to identify, implement, and adopt digital and PEx solutions including RPA, Macros, and other Digital Operations capabilities to achieve increased efficiencies and effectiveness Proactively communicates to team, colleagues, and leadership and relevant topics Engages regularly with Issue Resolution Operations to ensure effective process execution at friction points in the process Subsequently works collaboratively to partner in root-cause/preventative actions to eliminate friction points Escalate issues as appropriate to ensure timely and effective resolution People Management Responsibilities include Monitors the day to day work of the RTP Team Assist RTP Manager in resource planning and development activities Tracks direct report's development and updates their skill matrix Regularly has one-to-ones with team members Coaches, motivates, and supports team members for their continuous development Interviews candidates and takes part in evaluation process Cooperates with HR and RTP Leadership for developing and monitoring training plans and their completeness.
Experiences/Education - Required Bachelor's degree required People supervisory or management experience required Relevant (or equivalent) work experience in RTP/AP Operations Ability to grow a team and develop individuals Problem solving, analytical skills, exceptional follow through Initiative and effectively manages self and team through a fast-paced environment Ability to interface at all levels within the organization and instill confidence and trust Highly proficient with Microsoft Office products including Word, Excel, PowerPoint, Visio, and/or Project Process improvement experience Ability to prioritize work to meet deliverables/timelines in an effective manner Ability to supervise and lead a large team SOX compliance Desired & Soft Skills Understanding of Shared Services operations Green Belt certification Excellent written and oral presentation skills needed to brief high-level management Leadership skills to engage business leadership and leverage talent in a matrix organization Flexibility to adapt to changing environment; be a change agent to help others through change Cross-cultural sensitivity Open minded Highly collaborative Strong written and oral communication both English and Spanish Corning Puts YOU First
We are committed to supporting your health, financial, career development, and life goals as you grow professionally and personally to achieve your highest potential.
All benefits begin as soon as you start your career at Corning.
Our monetary peer-to-peer recognition program is tied to our Values and celebrates you and your colleagues' contributions.
Health and well-being benefits include medical, dental, vision, paid parental leave, mental health/substance use, fitness, and disease management programs.
Companywide bonus and attractive short- and long-term compensation programs are available based on your role and responsibilities.
Professional development programs help you grow and achieve your career goals.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
To request an accommodation, please contact us at ****** .
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