Site Solutions Analyst

hace 7 meses

Ciudad de México IQVIA A tiempo completo

**Job** **Summary**

The Site Solutions Analyst is responsible for initial site communication, site required document collection and validation and upload within the proprietary software system pass through payments and ensuring site satisfaction. This position is responsible for the data interpretation and implementation of Clinical Trial contracts with CRO’s, clinical sites, and investigators. This includes control and oversight of the master site list, set-up of site payee details, payment terms, budget, and amendment of site records; upon receipt of applicable documentation. The Site Solutions Analyst is responsible for site communication throughout the lifecycle of a project and ensuring all submitted pass through payments have been made accurately and timely.

**Responsibilities**
- Provides support for the start-up, maintenance and study closeout phases of payments service delivery;
- Identify and communicate opportunities for process improvement to the immediate supervisor;
- Ensures that all contract records are established to support timely and accurate payments to sites within the terms of signed Statement of Work (SOW) with Sponsors;
- Works in coordination with designated Client Service Lead(s) to support achievement of contractual commitments from study initiation through closeout;
- Maintains the master site list for assigned clinical trials, ensuring that all setup documents have been received - including but not limited to the Payment Intake Form (PIF), W9, executed Clinical Trial Agreement (CTA), and Amendments
- Posts CTAs, PIFs, W9s, W8s or other contract related documents to the site contract record
- Set-up initial CTA visit and reimbursable budgets
- Performs payment processing and supports site customer service for an assigned set of Sponsor(s) and studies
- Responsible for ownership, opening, monitoring and resolution of cases and site communications
- Ensures work is SSAE18 compliant where appropriate
- Ensure that all vendor and budget set-ups are peer reviewed for accuracy as defined by SSAE18 policies and procedures
- Process site contact (payment notification/portal access), Principle Investigator (PI), tax ID, payee, name, address or banking change requests in compliance with SSAE18 policies and procedures to ensure that payments are processed with accuracy
- Responsible for opening, managing and closing site administrative trackers
- Responsible for final closeout site communication(s) and ensuring all pass-through payments have been reconciled before study close out
- Responsible for the preparation of project specific status updates, site related, which are provided to the Client Service Lead prior to their established Sponsor calls and may be asked to speak to these items during those discussions
- Responsible for reporting on Site Solutions specific (site setups, invoices, customer service) red line items (deliverables processed outside of IQVIA’s established acceptable processing thresholds) to be reported during Sponsor Governance Meetings
- Acts as an escalation point for open site-specific issues
- Other duties as assigned

**Skills **and** **Abilities**
- Teamwork - Listens and responds constructively to other team members’ ideas. Expresses disagreement constructively (e.g., by emphasizing points of agreement, suggesting alternatives that may be acceptable to the group). Provides assistance, information, or other support to others, to build or maintain relationships with them.
- Adaptable - Personally develops a new method or approach. Proposes new approaches, methods, or technologies. Develops better, faster, or less expensive ways to do things.
- Customer Orientation - Quickly and effectively solves customer problems. Let’s customers know he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers.
- Technical/Professional Knowledge and Skills - Acquires and applies knowledge, skills and experience to accomplish results. Assesses situations accurately and determines appropriate action. Identifies and utilizes resources effectively and responsibly. Plans, prioritizes, and organizes work effectively to produce measurable results. Takes ownership for own self-development.
- Professionalism and Accountability - Demonstrates enthusiasm for and commitment to the position and accepts responsibility for personal actions. Sets high standards and well-defined, realistic goals for one’s self; displays a high level of effort and commitment towards completing assignments in a timely manner; is motivated to achieve.;

**Skills **Required**
- Must be customer focused and have excellent interpersonal, written and oral communication skills; Strong analytical skills and attention to detail; High energy, self-starter with the ability to work in a team environment as well as independently;
- Able to think independently, and to analyze and solve problems creatively; Strong time management and planning skills; Detail oriented, a

  • Strategic Quality Solutions Analyst

    hace 4 semanas

    Ciudad de México, Ciudad de México Nestlé SA A tiempo completo

    About Nestl's LATAM IT HubNestl's LATAM IT Hub is a dynamic team of IT professionals working together to drive innovation and excellence in the region. Our hub is responsible for delivering standardized, integrated technology products and services to create tangible business value.We are currently seeking a Strategic Quality Solutions Analyst to...

  • Data Analyst

    hace 2 días

    Ciudad de México Afirma Solutions A tiempo completo

    Afirma Solutions es una consultora técnologica y financiera con más de 5 años de experiência en el mercado, nuestro objetivo es dar un servicio profesional y personalizado. Ofrecemos soluciones a la medida requeridas por nuestros clientes gracias a la experiência en multiples sectores, buscamos **Data Analyst** **Requerimos**: - Ing. Informática,...

  • Field Tech Analyst

    hace 5 días

    Ciudad de México NTT DATA A tiempo completo

    **Req ID**: 163882 We are currently seeking a Field Tech Analyst to join our team in MEXICO CITY, Ciudad de México (MX-CMX), Mexico (MX). Responsible for the on-site integration of company and multi-vendor systems solutions, which may include hardware, software and networking products as well as operating systems. On-site and/or remote installation,...

  • Learning Solutions Analyst

    hace 2 meses

    Ciudad de México, Ciudad de México Kellanova A tiempo completo

    About KellanovaKellanova is a global snacks-led powerhouse, renowned for its iconic brands such as Pringles, Cheez-It, Pop-Tarts, MorningStar Farms, Special K, and more.Compensation PackageWe offer an attractive salary of $65,000 - $80,000 per annum, commensurate with experience.Job DescriptionIn this exciting role as a Learning Solutions Analyst, you will...

  • Site Engineer

    hace 8 meses

    Ciudad de México Ericsson A tiempo completo

    **About this opportunity** The Site Engineer is data driven to create insights and trends to effectively and efficiently supervise, civil works, on-site survey, network design, installation. They also provide support and assurance for commissioning, and integration activities. The Site Engineer adheres to responsible business practices ensuring compliance...

  • Iam Analyst

    hace 2 semanas

    México Trisept Solutions A tiempo completo

    At Apple Leisure Group we care for people so they can be their best. We deliver distinctive experiences for our guests, while providing a world of understanding and care. We strive to be the first choice in vacation travel, enriching lives and uniting the world. Grow your career as an **Identity and Access Management (IAM) Analyst** within Trisept...

  • Site Engineer

    hace 7 meses

    Ciudad de México Ericsson A tiempo completo

    **About this opportunity** The Site Engineer is data driven to create insights and trends to effectively and efficiently supervise, civil works, on-site survey, network design, installation. They also provide support and assurance for commissioning, and integration activities. The Site Engineer adheres to responsible business practices ensuring compliance...

  • Site Engineer Autocad

    hace 7 meses

    Ciudad de México Ericsson A tiempo completo

    **About this opportunity**: The Site Engineer is data driven to build insights and trends to optimally and efficiently supervise, civil works, on-site survey, network design, installation. They also provide support and assurance for commissioning, and integration activities. The Site Engineer adheres to responsible business practices ensuring compliance to;...

  • Site Design Engineer

    hace 8 meses

    Ciudad de México Ericsson A tiempo completo

    **About this opportunity**: The Site Engineer is data driven to build insights and trends to optimally and efficiently supervise, civil works, on-site survey, network design, installation. They also provide support and assurance for commissioning, and integration activities. The Site Engineer adheres to responsible business practices ensuring compliance to;...

  • Enterprise IT Solutions Analyst

    hace 2 meses

    Santiago de Querétaro, Querétaro de Arteaga, México Mks Instruments A tiempo completo

    Job Summary:We are seeking an experienced Enterprise IT Solutions Analyst to join our team at Mks Instruments. As a key member of our IT department, you will play a crucial role in driving business growth and innovation by analyzing and improving our software, hardware, and IT processes.

  • Business Analyst

    hace 2 semanas

    Ciudad de México Capital Humano KC A tiempo completo

    Importante empresa de tecnologías de la información solicita**:"BUSINESS ANALYST"** **Requisitos**: - Indispensable: - Dominio de base de datos - Big Data - Dasboard BI - Lenguaje R - Power BI - Quit Site - Calidad de Datos Deseable: - Java - Typescript - Sharp **Zona**: Lunes a Viernes 9:00-7:00pm Remoto, HOME OFFICE **Ofrecemos**: Contratación...

  • Manufacturing Systems Analyst

    hace 1 semana

    Ciudad de México, Ciudad de México Borgwarner A tiempo completo

    BorgWarner is a global leader in powertrain solutions, focusing on developing innovative technologies that improve fuel efficiency, reduce emissions, and enhance performance. Our diverse facilities across the globe provide local support for our customers.Job OverviewThe Systems Analyst will collaborate with internal and external design teams to bridge the...

  • Field Tech Analyst

    hace 2 semanas

    México NTT Data Services A tiempo completo

    **Req ID**: 221817 We are currently seeking a Field Tech Analyst to join our team in Torreon, Coahuila (MX-COA), Mexico (MX). Responsible for the on-site integration of company and multi-vendor systems solutions, which may include hardware, software and networking products as well as operating systems. On-site and/or remote installation, implementation,...

  • Site Survey Engineer

    hace 3 semanas

    Ciudad de México Ericsson A tiempo completo

    **Our Outstanding Opportunity!**: We are looking for an Implementation Engineer who has a leading, coordinating and supporting role regarding technical topics and solutions within a network implementation organization. The job role is used for Wireline, Wireless and Transmission network deployment and can be adapted and used for handling all implementation...

  • Site Business Administrator

    hace 3 días

    Ciudad de México Siemens Energy A tiempo completo

    Early Professional LET’S TALK ABOUT YOU Your Profile - UniversityDegree in Accounting, Finance, or Business - ProfessionalExperience (3+ years) in as Site Business Administrator, Project Business Administrationrole and Project Control and Project Execution. - TechnicalKnowledge in IFRS and Accounting Guidelines and Project Execution. - English,...

  • Senior Data Analyst for Cognite Solutions

    hace 4 semanas

    Ciudad de México, Ciudad de México buscojobs Brasil A tiempo completo

    At buscojobs Brasil, we're seeking a skilled Senior Data Analyst to join our team as a Data & Analytics Consultant for Cognite.This role is ideal for someone with experience in data and analytics, specifically with Cognite tools. If you have a strong understanding of data warehousing, data governance, and data security principles, we'd love to hear from...

  • Data Analyst Expert for Enterprise Solutions

    hace 3 semanas

    Ciudad de México, Ciudad de México buscojobs Brasil A tiempo completo

    Data Analyst Expert for Enterprise SolutionsWe are seeking a highly skilled Data & Analytics Consultant to join our team at Cognite. The ideal candidate will have extensive experience working with data warehousing, data governance, and data security principles.Key Responsibilities:Collaborate with business stakeholders to understand their challenges and...

  • Test Analyst

    hace 7 meses

    México Valce Talent Solutions A tiempo completo

    Job Title: Test Analyst Experience: 5+ Years - QA Experience Working on Agile Teams: 5 Yrs - Develop and execute test plans, test cases, and test scripts to validate software functionality. - Identify, document, and track software defects and collaborate with developers to ensure timely resolution - Perform regression testing, smoke testing, and integration...

  • Customer Support Analyst

    hace 4 días

    México Trisept Solutions A tiempo completo

    At Apple Leisure Group we care for people so they can be their best. We deliver distinctive experiences for our guests, while providing a world of understanding and care. We strive to be the first choice in vacation travel, enriching lives and uniting the world. **A successful Customer Support Analyst will**: - Provide first level contact and solutions to...

  • Site Manager Business Administrator

    hace 2 semanas

    Ciudad de México Siemens Energy A tiempo completo

    **LET’S TALK ABOUT YOU** **Your Profile** - University Degree in Accounting, Finance, or Business - Professional Experience (6+ years) in as Site Manager Business Administrator, Project Business Administration role and Project Control and Project Execution. - Technical Knowledge in IFRS and Accounting Guidelines and Project Execution. - English, at...