Quality Assurance
hace 2 semanas
Kunhwa México ubicada
en AV. SAN FERNANDO 500B, COLONIA VALLE DE SANTA MARIA EN PESQUERIA, NUEVO LEON. Entronque Dulces Nombres y Apodaca/Juárez
Empresa coreana del ramo Automotriz que produce partes de antivibración.
**Aseguramiento de Calidad (QA)**
Objetivo del puesto: Generar la revisión de los requisitos específicos del cliente, para trasladar a criterios e información que hagan que la producción sea efectiva.
Actividades:
- Dar respuesta de quejas de clientes. Utilizando herramientas de resolución de problemas 5Whys, Diagramas de Ishikawa, 8D, etc.
- Desarrollo de nuevos productos mediante las herramientas del APQP.
- Mantener documentos internos actualizados: Diagrama de flujo de procesos, Plan de Control y AMEF.
- Llevar un seguimiento a quejas de clientes: Reporte de quejas, Notas de crédito, contratación de compañías sorteadoras, reportes de sorteos y contramedidas.
- Llevar una gestión mensual de las quejas de los clientes.
- Atender reuniones de calidad diarias y semanales.
- Atender llamadas y reuniones de cliente.
- Conocimiento de los requerimientos específicos de Cliente aplicables
** Inglés Intermedio
Tipo de puesto: Tiempo completo
Sueldo: $25,000.00 - $28,000.00 al mes
Idioma:
- Inglés Intermedio (Deseable)
Lugar de trabajo: Empleo presencial
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