Deputy Manager

International & premium manufacturer of cameras and sports optics is seeking a Deputy Manager.

**Primary tasks**:

- Assist the Store Manager in the daily operation of the store
- Professional sales of full product line to customers
- Assist the Store Manager with all aspects of Retail Sales and Operations
- Be a respected leader of the team & Sales Professionals
- Contribute to the enhancement and maintenance of an integrated sales plan involving the store, store website, networking, CRM and events
- Assist Store Manager in the hiring and training of new staff
- Assistant key-holder to store and internal security in absence of Store Manager

**Brand**
- Be a genuine Brand Ambassador for the brand. Understand the desire and appreciation of the legacy, technological innovation, and exquisite design of our products
- Promote the store and store website by liaising with third-party resources

**Photographic Sales**
- Learn technical and practical features of product line
- Provide in-store and off-site demonstrations of full product line, as needed
- Demonstrate technical selling skills and product knowledge for consumer and professional photography and sport optic products

**Customer Service**
- Enhance and maintain CRM strategy for the store
- Assist in developing and maintaining VIP relationships
- Host or joint host for some of the store events

**Team Management**
- Assist General Manager in dealing with staffing issues: interview potential staff; conduct appraisals and performance reviews; and contribute to providing or organizing training and development
- Motivate Sales Associates to increase sales and ensure efficiency
- Work on the sales floor regularly, motivate staff, sell to customers, and identify and resolve urgent issues

**Operational**
- Ensure the POS operation, cash handling procedures and transactions are carried out accurately and all orders and paperwork are completed
- Manage and optimize stock levels and stock control
- Ensure that the store website is up to date and price/product correct
- Contribute to analyzing sales figures and forecasting future sales volumes to maximize profits
- Maintain store services and physical presentation to corporate standards
- Such other duties as the General Manager may, at times, reasonably require

**Skills**:

- Retail management experience (5 years minimum)
- Photographic experience and deep knowledge required
- Knowledge of SAP ERP a plus
- Advanced computer skills, including PC/Mac, MS Office Suite, POS Systems, Adobe Photoshop and Lightroom and knowledge of website maintenance

**Key requirements**:

- Professional, energetic, positive, and passionate about photography.
- Task-oriented, motivated to surpass sales and marketing objectives.
- Strong business - operation skills
- Demonstrated sales ability
- Credible leadership skills
- Must be organized and detail oriented
- Excellent written and verbal communication skills
- Strong interpersonal skills
- Follow through with regular customers as well as outreach to attract new sales
- Bilingual in Spanish and English (fluent)

Ability to commute/relocate:

- Miguel Hidalgo, CDMX: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Store Manager: 6 years (required)

Work Location: One location