Citrix Platform Senior Engineer

OBJECTIVES/PURPOSE_
- _
- (3-4 bullets)_
- Project implementation and delivery, support, platform improvements
- Experience of interpreting issues, recommending actions and following through changes across teams.
- Align with portfolio teams to look at and build new competencies and service delivery readiness in line with offering development
- Mentor and guide system engineers through the analysis, design, and implementation of complex engineering solutions.
- A_CCOUNTABILITIES_ _
- Sound knowledge of User Access Layer and Gateway Services, AWS and Azure
- Two factor authentication solutions, core Windows OS, Active Directory, Group Policies, Citrix Policies, Workspace Environment Manager and Citrix control planes
- Stay abreast of related technology and recommend future system enhancements, improving troubleshooting and reducing the manual tasks
- Citrix Virtual Application Delivery Administration and Management on an enterprise level
- Experience in managing global enterprise Citrix Environments
- Provide systems deployment, configuration, installation and support of equipment in Microsoft Windows environment to the specification of client proposals
- Understanding and troubleshooting Windows server related issues, storage, virtualization platform and networking
- Analyzing, monitoring, and maintaining data and implement changes, as required, to achieve optimum performance
- Making and implementing recommendations for resources required to maintain and/or expand service levels
- DIMENSIONS AND ASPECTS_

Technical/Functional (Line) Expertise
- Domain experience on service enablement is a plus (various; preferred)
- Confident and skilled at identifying and navigating through roadblocks.
- Experience in Agile development.

Leadership
- Facilitates a culture that is open for innovation and automation and removes barriers to an effective automation culture
- Ability to influence and build consensus amongst peers and less experienced analysts

Decision-making and Autonomy
- Assertive, with the confidence to be a voice of authority and able to influence stakeholders.
- Ability to foster a learning and growth mindset within teams
- Ability to promote innovative thinking and self-development.

Interaction
- Help other teams and conventional parts of the organization build effective communication and interaction with the team.
- Coordinate interaction with other teams of one's own and other units.

Complexity
- Contribute to product development to the extent of her or his competence
- EDUCATION, BEHAVIOURAL COMPETENCIES_,_ AND SKILLS_:_***
- Bachelor of Science from an accredited university in the areas of Computer Science, Engineering, Information Systems, Business or equivalent field of study a plus.
- 7+ years of Citrix and/or IT operational experience, including with relevant Microsoft technologies.
- Knowledge of TCP/IP and interoperability with various network devices such as switches, routers, and firewalls.
- Knowledge of MS Windows, Linux, and VMware operating systems.
- Knowledge of information security techniques to maintain a secure and efficient work environment.
- Knowledge of Cisco UCS servers and Tintri storage
- Working knowledge of network tools, such as Wireshark, etc.
- Good analytical and problem solving skills.
- Ability to communicate with other employees in the company in both technical and non-technical roles.
- Work with virtual/agile teams in different locations, aligning and adapting different work, culture, and communication styles.
- Experience with software validation/lifecycle in a regulated environment is a plus
- Ability to work independently and as part of a team.
- Excellent communication skills, both written and verbal
- Ability to maintain attendance to support required quality and quantity of work.
- Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers.
- ADDITIONAL INFORMATION_ _
- Travel Requirements - Ability to fly to meetings regionally and globally.

**Locations**:
MEX - Santa Fe

**Worker Type**:
Employee

**Worker Sub-Type**:
Regular

**Time Type**:
Full time