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Itoc Server Administrator
hace 2 semanas
DYOPATH, a leading Managed Service Provider (MSP), was founded to empower organizations by delivering trusted IT solutions. At DYOPATH, we pursue both purpose and success, knowing one will ultimately lead to the other. Our core values foster a culture that promotes accountability, excellence, exceptional customer service, and sustainability. Our team is passionate, fun, creative, and courageous in communications.
**TITLE**: ITOC Server Administrator
**LOCATION**:Monterrey or Mexico City - ONSITE/HYBRID
**SHIFTS**: Monday through Friday 6AM to 3PM or 10AM to 6PM
**STATUS**:Full-Time with Benefits
**MONTHLY SALARY**: 35K - 45K pesos/per month/before taxes depending on experience
**REQUIRED**: 10+ years MS Server Administration/AZURE/MCSE a PLUS/Advanced English Skills
**Essential Duties and Responsibilities**
Includes the following.
- Provide desktop and server support for employees and clients
- Provide excellent customer service
- Complete systems installations and upgrades
- Oversee data storage and retrieval systems
- Systems & Networking monitoring and alerting
- Incident management & escalation
- Level I and II troubleshooting of systems, network, and security issues
- Asset tracking and management
- System administration
- Writing and updating runbooks (a manual containing an extensive set of instructions that help IT specialists maintain the daily routine and operations of a computer system or network)
- May perform other duties as assigned
**Qualifications**
Required Skills/Experience
- At least a Bachelor's Degree, or equivalent, in information technology, computer science, information security or related areas, or equivalent
- Experience in automating Windows desktop/laptop builds, network, server and troubleshooting and in Windows 10 and Windows Server
- Basic knowledge of LINUX servers, web scripting languages, network technologies, network devices and tools
- AZURE cloud computing (Active Directory, etc)
- Proficiency in troubleshooting PC, peripherals and software upgrades and IT Administration
**Recommended Skills/Experience**
- Bachelor's Degree in technology or business and/or over 10+ years hands on experience
- ITIL Foundations Certification a PLUS
- Professional network and other computer certifications (CompTia and/or MSCE and/or AZURE fundamentals certifications)
**Working Conditions /Physical Effort**:
- Fast paced and high-volume environment
- Responsibilities may require holidays sometimes with little advanced notice
**Benefits**:
- Savings / Monthly 13% tope
- legal
- Pantry Vouchers 9% every 20th of every month
- Christmas Bonus 25 days / December
- Vacations 12 days after the first year
- Vacation Premium 40% first year goes up to 75%
- SGMM/ Major Medical Insurance / Family
- Life Insurance / Only for employee
- Quarterly Bonus 2.5% of annual income based on results
- Anniversary Bonus 10 days base salary
- Marriage/ or buried / 3 days off
- Maternity/Paternity leave / 5 days off
- Employee Referral Programs
- Growth Opportunities
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